KFC - Durham

#15 - Fast Food - Durham, American, North American
Menu
Full menu with pictures, prices and categories.

KFC

KFC
2.6 / 5 (2952 reviews)

Description

**Restaurant Review: KFC - A Mixed Bag of Experiences**

KFC has garnered a wide spectrum of customer feedback, highlighting service inconsistencies that range from disappointing to delightful. Many diners express frustration over a lack of food availability, rude staff, and mishandled orders, particularly during the evening hours. However, amidst the criticism, some patrons laud their experiences, praising the food quality and friendly service from attentive employees. Notably, a recent remodeling has received commendation, suggesting a positive shift in the dining environment. Overall, while some may encounter challenges, others find satisfying meals that uphold the brand's legacy of delicious fried chicken.

Last update: 05.04.2026 from: Jason

Feedback

★ 2.6 / 5 from 2952 reviews
jason-lund-squirrel9
09.06.2025

Well if negative numbers were possible it's all they would get... My friend ordered online for pickup. Upon my arrival they told me they had not even started to prepare the order yet and couldn't without the order number... That was 30 minutes after theinitial order... When I said I would wait for the order they became confrontational and said I could not... Hope my food doesn'tget spit in..

neal-clack
09.06.2025

Person at the window was rude and hateful. No extra crispy chicken. The chicken was old and the biscuits were hard The only good thing was I didn't have to go home and cook.

gwen-pinnix
09.06.2025

They never ever have chicken and we end up going to Hillsborugh Rd to get dinner. This is the worse KFC ever, the people are rude, and uncooperative, if I could we would not give one star. SAD!

70chevelle63
09.06.2025

Tried to charge me $3.50 for one chicken wing. Guy needs to be fired. Won?t be back. Went to Popeyes.

patricia-baker-schoo
23.05.2024

The restaurant had no electricity, causing everything around them to close as well. The chicken I ordered was very soggy, most likely from sitting in the grease when the power went out. Despite the circumstances, I still paid the full price.

FAQ

The restaurant also accepts credit cards from the common providers for payment.

More information

Suggested nearby restaurants.