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Had dinner here Saturday night. One of the worst customer service experiences I've had in many years. The young woman who was my server (I think), would not engage me, I had to flag her down each time I wanted to order a drink, appetizer, or meal. The expediter brought out an appetizer I didn't order, and forgot my drink order. When the appetizer I did order was brought out, no napkins or utensils were brought to my table. The lady bartender came by and I asked her for napkins utensils, and she blamed the server for not doing her job and threw some paper napkins down on the table. I finally got the diner I ordered and the bill after flagging down the server one final time. The food and drinks were alright, but the whole experience wasn't good. If you're in Durango down on Main, there are several other places to eat in this price range within walking distance you might try 1st. I think i would have gotten treated better at McDonald's.