Panera Bread - Dubuque

Autumn Squash Soup, Soup, Salads

Panera Bread

★ 3.6 / 5 (1103 reviews)

At this restaurant, experiences vary dramatically, with some guests lamenting long wait times and subpar food quality. Reports of cold, soggy dishes and missing orders frequently marred customer satisfaction. However, a few patrons enjoyed pleasant interactions with staff, especially when accommodating dietary restrictions. The outdoor seating offers a welcome retreat for those seeking a quieter dining experience, and for families, the variety on the menu is appreciated. Despite mixed reviews on service and food preparation, the restaurant's atmosphere and some positive customer interactions keep it a potential stop for travelers. Improvement in staff training and order accuracy could enhance the overall experience.

Last update: 17.01.2026 from: Jasmin

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★ 3.6 / 5 from 1103 reviews

Was User at Panera Bread a mag?
I am on a restrictive diet, which makes ordering out more difficult. I get a little anxiety when I order because I don’t want to be “that person” … I asked if something was possible and the woman working the drive thru’s answer literally made my day!! I couldn’t see her name tag, but thank you!! Thank you for being so awesome!!! It’s my birthday today and you made me smile!! Thank you!! View all feedback.

What User dislikes about Panera Bread:
absolute slop without exaggerating the worst restrayed I've ever had. the turquoise tastes as if it had come directly from the freezer, the brot is soggy and cold and the salat tastes stale. View all feedback.

★ ★ ★ ★ ★

Everyone was so friendly. that is ingenious and served on time.

Gilberto

05.10.2022

★ ★ ★ ★ ★

A beautiful, typical panera. the staff was friendly, it was clean and the food was good!

Keara

02.03.2022

★ ★ ★ ★ ★

Stopped by with a few of our employees after a conference we had down in Iowa. We were all tired from the trip and eager to get our food and sit down for a bit in the dining room. There was an adult(manager? at the register and as soon as she saw our group of 8 walk In we were met with glares by her. She continued to try and rush us, even though we were the only ones in line. After we got our food, her and another coworker running the cash register continued to glare at us throughout the first ten minutes after we sat down. So much so that we felt inclined to leave. Please stop hiring people that dislike other people, to do customer service work. Its in their job description to help customers.

Jasmin

16.09.2023

★ ★ ★ ★ ★

This is the best place to visit! I stop by six days a week for my morning coffee. They are the only café that reduced their coffee prices when the overall market price for coffee dropped. This really shows that they genuinely care about their customers.