Reviews - Shelly's

#2 - Fast Food - Down, Pizza, Mexican

Reviews summary

Shelly’s Chip shop has received mixed reviews. While some customers were disappointed with the food quality, rude staff, and incorrect orders, others enjoyed delicious food, friendly service, and ample portions. The restaurant offers well-prepared fish and chips, taco mince, and good value for money. Some customers described it as their favorite place to eat, highlighting the massive cod portions and friendly staff. Despite some negative experiences, Shelly’s seems to have a loyal customer base that appreciates their tasty food and good service.

Overall Total Score
3.9 out of 5
Very good | 837 reviews

Was Scott Lawrence at Shelly's a mag?

One or the nicest chippys I’ve visited in terms of food quality and it’s always been well cooked. Even though I’ve only popped in a couple times, the girls remembered me and my order which was nice. Only gripe I can have is it’s quite expensive but portions are fantastic to compensate. View all feedback.

What Abbie Krajewski dislikes about Shelly's:

If I could give half a star I would terrible food rude staff not to mention the black hair I found in my kebab won’t be back had to stand in the rain and wind for half an hour just to get a black hair in my mouth furthermore wrong sauce on the kebab mick View all feedback.

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Reviews from various users

Gastroranking-it

Last update : 06.09.2024

4.4 ★ from 50 reviews
harry-bowles-tree7
06.09.2024

A really good chip shop with tasty food . First class

paul-carville-1
06.09.2024

Great customer service, fast, efficient, and tasty!

derek-sharp-1
06.09.2024

I bought two fish suppers from Shelly's on Sunday evening. The staff were very diligent about checking the fish was cooked as they kept sticking temperature probes into to them. Unfortunately the fish was overcooked, very dry and almost tasteless. The batter was the same, quite rubbery and not at all crispy as it should be. The chips were even worse as they had clearly been cooked at least half an hour before I arrived. I could see the little retaining basin where they were scooped from. When I arrived it was full of chips. They had been kept warm but were unpleasant unappetising. I only ate a few of them.

paul-stewart-mushroo-1
06.09.2024

Great variety and tastes great too. Handy for our house when everyone wants something different!

rachael-gaso
06.09.2024

Have been going to this place since it was just a wee van. Food and staff are lovely. Their cod is massive and you always get a good amount of chips. Favourite place to eat and very handy.

Google

Last update : 30.11.2023

4.3 ★ from 248 reviews
scott
30.11.2023

**Parking:** Limited parking available near the shop **Service:** Takeout **Meal Type:** Dinner

donald-campbell-2
30.11.2023

I have had good fish n chip take outs about 3 times i called. Satisfied well. Price per person: £1–10 Food: 4 Service: 4 Atmosphere: 4

robert-folland
30.11.2023

First class Service: Take out Meal type: Dinner Price per person: £1–10 Recommended dishes: Onion Rings, Cod Supper Parking space: Plenty of parking Parking options: Free parking lot, Free street parking

michael-lavery-1
30.11.2023

Food: 5 Service: 5 Atmosphere: 5

rev-paul-hanna
30.11.2023

Shelly's is one of the very few chip shops worth it's salt in and around Ballynahinch. Good range of products and reasonably priced Service: Take out Food: 5 Service: 5 Atmosphere: 4

Tripadvisor

Last update : 09.10.2023

3.4 ★ from 19 reviews
callum-brown-2
09.10.2023

I do not recommend ordering the chicken super at this restaurant. They claim to have never changed their recipe, but I have had it multiple times before and it was not what I was expecting. After a long 12-hour shift, I came home to find Mexican chicken on chips instead of the chicken super I thought I had ordered. When I called to let them know, they insisted it was the same thing. Additionally, I ordered 2 sausages but only received 1 for the high price of 2.20. The food was poor quality and the customer service was lacking when I called to address the issue. In the end, I ended up giving the food to my dog.

watson-michael-1
09.10.2023

Shellys carryout fish chip premises dead on re the quality of the items on sale. Beside this chip shop is a Pizza carryout unit which is dead on . same ownership ? Ulster people 's utter DEAD ON meaning Tickety Boo Spot on . So there ye go.

james-jackson-5
09.10.2023

I went to this restaurant this evening after work and ordered by phone. I was told my order would be ready in ten to fifteen minutes. When I arrived ten minutes later, I had to wait twenty minutes before being told that my order was not taken by the person I spoke to on the phone. I will not be returning to this restaurant. Everyone wears a mask in shops these days, but at Shelly's they make you take off your mask to speak to them because they claim they can't understand you. This is unacceptable during a pandemic! They even laughed at me when I spoke to them while wearing a mask. Additionally, there were eight staff members working there and not one of them was wearing a mask.

estherclulow
09.10.2023

Great food, friendly staff and most importantly clean. Thank you. I love the curry with curry sauce and chips are gorgeous

lewis-tracy
09.10.2023

The fish was delicious and well-prepared. I placed an order over the phone for takeout and it was ready for me upon arrival. Despite driving 20 minutes back home, the food remained hot and fresh.

Facebook
4.0 ★ from 22 reviews
Gastroranking-uk
3.9 ★ from 243 reviews
Restaurantguru
4.1 ★ from 255 reviews

FAQ

Alternatively, there is also another parking lot, Lisburn Street. This lies only 213 m away from Shelly's.

These Images from Shelly's in Down were contributed by the Menu community. They present the eating zone at Shelly's, the interior design, the location and without a doubt, splendid Shots of tasty menus from Shelly's.

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