Shelly's - Down

#2 - Fast Food - Down, Pizza, Mexican

Shelly's

Shelly's
3.9 / 5 (837 reviews)

Description

Shelly’s Chip shop has received mixed reviews. While some customers were disappointed with the food quality, rude staff, and incorrect orders, others enjoyed delicious food, friendly service, and ample portions. The restaurant offers well-prepared fish and chips, taco mince, and good value for money. Some customers described it as their favorite place to eat, highlighting the massive cod portions and friendly staff. Despite some negative experiences, Shelly’s seems to have a loyal customer base that appreciates their tasty food and good service.

Last update: 17.01.2026 from: harry

Feedback

★ 3.9 / 5 from 837 reviews
callum-brown-2
09.10.2023

I do not recommend ordering the chicken super at this restaurant. They claim to have never changed their recipe, but I have had it multiple times before and it was not what I was expecting. After a long 12-hour shift, I came home to find Mexican chicken on chips instead of the chicken super I thought I had ordered. When I called to let them know, they insisted it was the same thing. Additionally, I ordered 2 sausages but only received 1 for the high price of 2.20. The food was poor quality and the customer service was lacking when I called to address the issue. In the end, I ended up giving the food to my dog.

watson-michael-1
09.10.2023

Shellys carryout fish chip premises dead on re the quality of the items on sale. Beside this chip shop is a Pizza carryout unit which is dead on . same ownership ? Ulster people 's utter DEAD ON meaning Tickety Boo Spot on . So there ye go.

james-jackson-5
09.10.2023

I went to this restaurant this evening after work and ordered by phone. I was told my order would be ready in ten to fifteen minutes. When I arrived ten minutes later, I had to wait twenty minutes before being told that my order was not taken by the person I spoke to on the phone. I will not be returning to this restaurant. Everyone wears a mask in shops these days, but at Shelly's they make you take off your mask to speak to them because they claim they can't understand you. This is unacceptable during a pandemic! They even laughed at me when I spoke to them while wearing a mask. Additionally, there were eight staff members working there and not one of them was wearing a mask.

harry-bowles-tree7
06.09.2024

A really good chip shop with tasty food . First class

paul-carville-1
06.09.2024

Great customer service, fast, efficient, and tasty!

FAQ

The rooms on site are wheelchair accessible and can also be used with a wheelchair or physical limitations.

The restaurant also takes credit cards from the common providers for payment.

More information

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