Java U Cafe - Dorval

May 2023 Great coffee. Normal airport prices. This was a good choice by default as there aren't many coffee shops at the Pierre Elliott Trudeau airport. At least not on the section we were in.

It's java u on the second floor , facing gate 1. I bought my coffee 12:50 today Sunday 8th. The lady was preparing coffee very poorly and using terrible tone when talking to buyers! Very bad experience, I had to throw the coffee she angrily prepared and served!

There really needs improvement with costumer service. There was one person ahead of me and I was in a bit of a rush to catch my flight. Was wanting a tea. I waited 10 min. The one worker was just talking to his coworker about his break. I had mentioned after five minutes I was in a bit of a rush politely. He was unsure on what their product was or how to make a tea. Seems like they need better training. Especially In a fast paced environment like the airport people are trying to catch planes. He then proceeded to mock me because I was getting a bit flustered by how long it was taking him to make the tea and I had told him I was in a bit of a rush. I wasn't rude and said thank you. I really hope they get proper training there because it was a horrible experience. I've worked in coffee shops so I know what it's like to be on the other side.

Worst Smoked Salmon, cream cheese bagel ever. The bagel was as stale as can be. The cream cheese crumbly cause it was so dry and the salmon was garbage left over full of sinew that I couldn’t bite through. Absolute garbage!

The coffee was good. The croissant was terrible. Tasted stale. . It definitely looked better than it tasted. The service was quick and friendly. The seating area is nice.