Starbucks - Dacula

One star was being kind! On 12/29/21 I was at this location around 10:30 am and there were 2 females sitting at different tables, I was looking for a small gift... read more One star was being kind! On 12/29/21 I was at this location around 10:30 am and there were 2 females sitting at different tables, I was looking for a small gift for a friend that has been ill and when I asked if I could get some assistance on how topurchase I was treated horrible. The younger female explained to me that she was in training, when I approached the otheremployee she snapped at me and with an attitude and said I am on break, I asked her well is there not anyone to assist me andwith an attitude she again said I Am On break. I wanted to ask her why she allowed me to shop if she wasn?t going to help me. Iwent to customer service not file a complaint and was told someone by the name of Mr. Chris would return my call. I understandit?s a stressful time of year, but there is no reason to have an attitude and be rude. If you are not serving customer close theplace off so people will not disturb you while you are on your BREAK.

Seriously run through the rain at 7:57, daughters b day, she wanted a ham n cheese Croissant. Get to counter they've already put everything up and cleaned up. K... read more Seriously run through the rain at 7:57, daughters b day, she wanted a ham n cheese Croissant. Get to counter they've already put everything up and cleaned up. Kids says we're closed. Oh, what time you close? @8. It's not 8. You should say you close at 7:55if that's when you quit serving people. The manager needs to train employees. Kids don't want to work to the end, find new ones.I'm drenched and frustrated now.

Open with no one working. ?Manager? stilling at table never did get up playing on phone the entire time. Another customer walks up and I told him what was going... read more Open with no one working. ?Manager? stilling at table never did get up playing on phone the entire time. Another customer walks up and I told him what was going on. As I go to leave employee shows up but has the WORST attitude! Manager finally gets up butdoes nothing. NEVER COME HERE!!

Open with no one working. ?Manager? stilling at table never did get up playing on phone the entire time. Another customer walks up and I told him what was going... read more Open with no one working. ?Manager? stilling at table never did get up playing on phone the entire time. Another customer walks up and I told him what was going on. As I go to leave employee shows up but has the WORST attitude! Manager finally gets up but does nothing. NEVER COME HERE!!

The younger employee mentioned that she was in training, so I moved on to the other employee, who responded rudely, saying she was on break. I inquired if there... read more The younger employee mentioned that she was in training, so I moved on to the other employee, who responded rudely, saying she was on break. I inquired if there was no one available to help me, and she snapped back, repeating that she was on break. I wanted to ask why she let me shop if she had no intention of helping, but I held back. Instead, I went to customer service to file a complaint and was told that someone named Mr. Chris would return my call. I understand that the holiday season can be stressful, but there’s no excuse for rudeness and an unfriendly attitude. If you’re not available to assist customers, it would make sense to close off the area during breaks to avoid disturbing customers.