Hechaa - Cupertino

Lunch, Desserts, Coffee

Hechaa

★ 3.8 / 5 (1400 reviews)

Located near Juanxiang, this restaurant has garnered mixed reactions from patrons. While it initially opened to friendly reviews and promising offerings, recent experiences have painted a different picture. Customers have reported issues such as outdated menu items, poor quality boba, and exaggerated sweetness in drinks. Some faced hygiene concerns and even food poisoning, leading many to question the overall value of their meals. Despite the introduction of hot food and frozen items from local vendors, diners advise caution before visiting, emphasizing the need for improved consistency in food quality and service to ensure a satisfying dining experience.

Last update: 17.01.2026 from: Kas

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★ 3.8 / 5 from 1400 reviews

Was michelle t at Hechaa a mag?
Was planning on writing this review a while back when this location first opened. The owners were super friendly and gave so many samples. Everything was surprisingly good. I would recommend to check it out! View all feedback.

What Grace W dislikes about Hechaa:
this is possibly the worst boba place to exist. i typically would never leave a review but i don't want anyone else wasting their money, and if i could give this place zero stars, i would. the boba is rock hard and not edible. the menu is not up to date. i ordered the coconut milk drink with purple yam, sago, and peach gum, and they used whole milk and didn't include any sago. when i asked them about the sago, they s... View all feedback.

Remi

09.08.2023

★ ★ ★ ★ ★

I experienced quite serious food poisoning after eating and drinking here. The fried food was dry and lacked flavor – even my dog wouldn't eat it. It's really disappointing since I live nearby.

Ang

09.08.2023

★ ★ ★ ★ ★

This is my second visit, and once again, I was misled by their posted hours. Both times, they were already closed. Yelp indicates they close at 11 PM, but it's currently 9:30, and they are not open. They really need to update their hours.

Jun

09.08.2023

★ ★ ★ ★ ★

I visited this restaurant because it was close to Juanxiang. Unfortunately, the drink I ordered was excessively sweet, even at the 25% sugar level. It felt like a waste of both money and time. Additionally, the hygiene was quite poor, with an unpleasant smell inside. I regret not reading more reviews before deciding to come here.

Kas

09.08.2023

★ ★ ★ ★ ★

In just two months, they now offer hot food and locally made frozen items (dumplings, chive pancakes, etc). Along with the boba, it's a one stop shop for a quick snack, dinner, and freezer items for steamed after school snacks for the kids. And it's supporting multiple local businesses. Win- win and worth the price.

michelle

09.08.2023

★ ★ ★ ★ ★

Was planning on writing this review a while back when this location first opened. The owners were super friendly and gave so many samples. Everything was surprisingly good. I would recommend to check it out!

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