Subway - Cotati

The soda machine has been broken for over four months, and they often run out of items like steak and sauces. It became so problematic that they couldn’t give c... read more The soda machine has been broken for over four months, and they often run out of items like steak and sauces. It became so problematic that they couldn’t give change to a customer paying with a $20 bill. Rather than going to the bank to fix the issue, the staff just sat around, showing little concern for such a straightforward problem. It’s difficult to imagine how unmotivated the owner must be.

I placed an order online and went to pick it up, only to find the store was closed. When I tried speaking to a woman inside who was cleaning, she was very rude... read more I placed an order online and went to pick it up, only to find the store was closed. When I tried speaking to a woman inside who was cleaning, she was very rude to me. Poor service— I will never come back!

The menu had limited options. More importantly, when the staff member serving me put on his gloves, he wiped his nose with them. I found that extremely unhygien... read more The menu had limited options. More importantly, when the staff member serving me put on his gloves, he wiped his nose with them. I found that extremely unhygienic and decided to leave.

The service was incredibly disappointing. The employee didn’t even cut my sandwich in half. My order was messed up despite my clear instructions; she added what... read more The service was incredibly disappointing. The employee didn’t even cut my sandwich in half. My order was messed up despite my clear instructions; she added whatever she wanted instead. My meatball sub was drowning in sauce, and my girlfriend's sandwich had so much mustard that it outweighed everything else. If I could give zero stars, I would. I wouldn’t recommend visiting this location!

I had a terrible experience at Subway. The staff member was rude, and she didn’t even cut my sandwich properly. She put toppings on that I didn’t ask for, and t... read more I had a terrible experience at Subway. The staff member was rude, and she didn’t even cut my sandwich properly. She put toppings on that I didn’t ask for, and the soda machine was filthy, infested with ants. Overall, it was just an unpleasant place.