Thai Express - Cornwall

Asiatic, Fast Food, Asian
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Thai Express

Thai Express
3.4 / 5 (776 reviews)

Description

This restaurant offers a mixed bag of experiences, with some customers enjoying the flavors of dishes like the chicken pad thai and sushi rolls, while others found the portion sizes too large, the wait times too long, and the quality of the food disappointing. The fusion dishes were highlighted as standout items worth trying, even though the sushi was deemed average. Overall, the service was friendly, the restaurant ambiance clean, but there were concerns about gluten-free options and potential cross-contamination. While some diners would gladly return for certain dishes, others may not be inclined to visit again.

Last update: 17.01.2026 from: Brandon

Feedback

★ 3.4 / 5 from 776 reviews
brandon-brown-tree74
21.05.2024

I would wager that this is the worst Thai express in Ontario. The cook, who is the manager is one of the rudest people I’ve ever met complete disregard for customer service and the quality of the food is so bad I wouldn’t even let my dog eat it. I honestly don’t know how the franchisee leaves these people the run the place or why they are even still open. Go anywhere else unless you enjoy a full day of an upset stomach. My visit today has made it so that I will never step foot in a Thai express ever again. It was so horrible I needed to get a refund, which I’ve never ever had to do before. When I asked to speak to the owner or anyone with a brain, I was met with confrontation and inane comments. Zero care for food quality, nonexistent customer service I'm honestly shocked I caution everyone; literally go anywhere else. I would rather flush 20 dollars down the toilet and starve over going in and ordering. Service: Take out Meal type: Lunch Price per person: $20–30

amanda
21.05.2024

Non existant customer service . Employees looks miserable and like you 're bothering them, especially the short one with the nose ring! Girl, just stay home instead : Food: 2 Service: 1 Atmosphere: 1

mike
21.05.2024

I wouldn't return to this restaurant; my food had a strange plastic taste. I would have been better off just tossing my $20 in the trash since that’s where my meal ended up, anyway. Service: Takeout Price per person: CA$10–20 Food: 1/5

ian
21.05.2024

Absolutely horrible food. Ordered Pad See Ew and the ew part was definitely correct! As someone who frequently eats Thai food quite often from other Thai restaurants, this was by far the worst experience I 've ever had. The noodles were soggy and mushy (this is where the ew part comes into play for me. Rice noodles should be somewhat firm! , the chicken had a taste of freezer and was extremely chewy (yet another ew . The entire dish was completely flavorless. As for the staff, they were very uninviting. When I asked the spice levels, I was given an eye roll and then listened to the staff talking (the manager included about how they didn 't want to be there. I watched as other customers walked in and the manager shake her head in very obvious discontent. I will definitely not be back, EVER. Four bites in and it made its way to the trash. Waste of both time and money. Service: Take out Meal type: Dinner Price per person: CA$10–20

daniel-goss-2
21.05.2024

Loved it! Parking: Huge parking lot Service: Take out Meal type: Lunch Price per person: CA$10–20 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking Parking options: Free parking lot

FAQ

You can also enjoy gluten-free meals at the restaurant.

The restaurant and its premises are wheelchair accessible and thus reachable with a wheelchair or physiological limitations.

More information

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