Cheddar's Scratch Kitchen - Columbus

Kitchen, American, Food

Cheddar's Scratch Kitchen

Cheddar's Scratch Kitchen
2.9 / 5 (3692 reviews)

Description

Cheddar's remains a popular dining choice, particularly for its creative and visually stunning cocktails, though the food quality varies. While longtime patrons recall exceptional meals and service, recent experiences highlight service struggles, including long wait times and management issues. Despite these challenges, dishes like the Chicken Pot Pie and spinach dip receive praise for their consistency in flavor and quality. However, staffing shortages often lead to significant delays, tarnishing the overall experience. Enthusiasts still cherish the restaurant for its affordability and reliable atmosphere, but frustrations over service may deter new visitors.

Last update: 17.01.2026 from: Sara

Feedback

★ 2.9 / 5 from 3692 reviews
chris-w-mechanic68
10.03.2024

Two words: complete disaster. The bartender was friendly, but the service was awful. The trainee behind the bar clearly doesn't have the experience for it. The food was disappointing too. I won't be returning to Cheddar's again.

erica-j-forest6
10.03.2024

I understand that everyone can have an off day and that Cheddar's handles a large volume of orders daily, which can sometimes lead to mistakes. However, my frustration lies in the fact that I've consistently received incorrect orders lately. I had remained a customer because of the enjoyable experiences I used to have, but after these recent incidents, I’ve decided to stop dining there.

melanie-h-fox737
10.03.2024

The highlight of Cheddar's was definitely the inventive and visually appealing cocktails, which were quite impressive. However, the food was just average at best.

sara-k-farmer1545
10.03.2024

Buffalo chicken wrap is my new favorite item. Portion size was enough for a second meal.

cheryl-w-cactus9106
10.03.2024

I've been goin here for years without any complaints until tonight! i went with a friend we both ordered our drinks the same time she got hers and 20 minutes later waiting on mine.waitress advise she don't know why it's taking so long and bartenders have an attitude with her i can see the bar from my table and bartenders running their mouths while i'm still waiting on my drink manager sheldon is sorry as hell he comes and make excuses saying bartenders are waiting tables and bartending. i advise him i watch from my table and they standing around running their mouth.i advise him i am not paying for s he tells me if i have to leave they don't tolerate profanity and he was calling the police where was the profanity? why didn't he take ownership? why place blame on customer? why not simply say ma'am i apologize drink is on us instead of taking my drink away after i stated i was not paying for the simple fact i waited nearly 30 minutes because bartenders was not doing their job!! sheldon does not need to be a manager at all!! he has no compassion, does not take ownership!! cheddars is goin down hill! go to el carizzo sheldon and take notes on great customer service or get some training cause you suck!!

FAQ

The restaurant offers free WLAN for its guests.

You can watch major sports events on a screen / TV right in the restaurant.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological limitations.

You can also pay for your menus with the common credit cards.

More information

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