The Diner - Clever
The Diner
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I have ordered takeout on 3 different occasions and each time the order is wrong. I asked for sunny-side-up eggs and it wasn’t even close. The excuse I was given by the owner is that the eggs continue to cook while in the container. I understand that food continues to cook once taken off the cooking surface, but not to the extent it cooks the eggs all the way through on both sides. I wasn’t even apologized to by the owner, just given a terrible excuse. I will continue to support small businesses in this area, but this isn’t one of them that I will support. I don’t believe that customers are always right, but when you tell the owner himself that your orders have been messed up before taking the last order home, only to have your next order missing food when you get home. So how should a business make it right with the customer when every order is consistently wrong? I don’t have all the answers, but southern hospitality dictates that you apologize at the minimum. Little advice, make your customers happythey will return. I don’t recommend take-out. I also would recommend a better inspection of the order before you completely seal the bags making it harder for the customer to inspect their order. Best of luck on fixing your issues, if you care.
Good food, great price, super nice staff Kid-friendliness: Kids menu Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Roast Beef Sandwich, Cheeseburger
TheDiner it’s a fantastic place to eat. The food was fantastic. The service is fantastic and the prices are even better. They give you so much food we took half our plates home. I think everybody should check it out it’s all for 14 and Hwy P right there and it is fantastic. Go see it enjoy it. Service: Dine in Meal type: Breakfast
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