Hook Fish Chicken - Cincinnati
Hook Fish Chicken
Description
This local seafood restaurant offers a blend of culinary delights and challenges. While many patrons rave about the freshly cooked fish and shrimp, highlighting their classic flavors, complaints about inconsistent service and food availability persist. Closing times seem to create confusion, with some customers reporting that food options are limited shortly before closing, and online orders have faced delays. Nonetheless, many have praised the friendly staff, who go above and beyond to ensure a pleasant dining experience. Overall, while the food can shine, the service quality appears to fluctuate, urging diners to manage expectations accordingly.
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I got some chicken wings fries and jalapeño poppers from there. The food was hot and fresh but had too much of they seasoning on it which made it kind of salty. Plus I've never had poppers with yellow cheese in the middle and they weren't good. They don't have nothing on Arby's poppers that's for sure
Last time I had the drive thru guy lok me in my eyes and tell me that they checked for sauces and there weren’t any in the bag. This time we made an order online 25 minutes ago and when we go they said they haven’t even dropped it yet and it’ll be 15 minutes. Who apologies. No discount. No refund. Nothing. They constantly mess up and make it their customers fault. Do no waste your money here.
Arrived at 8:30 pm lobby was closed...4 of us was directed to drive thru......even though open sign was on, a lady was yelling making a deal on cigaretts promising to hook someone up with food, I was told 12 dollars for 3 piece catfish......that only come with fries. It looked very rough and careless...I really wanted to get my money back
I ordered chicken wings, fries, and jalapeño poppers from this restaurant. The food was hot and fresh when it arrived, but there was too much seasoning, which made it quite salty. I didn’t enjoy the jalapeño poppers that had yellow cheese inside; they just didn’t taste good to me. Overall, I prefer the jalapeño poppers from Arby's.
This restaurant is fantastic! The staff member was incredibly kind. I rated it lower due to an unsettling experience I had at the drive-thru window with another customer just before closing. That customer seemed a bit suspicious, but the lovely lady working there helped me feel at ease and even offered me a water. Lastly, the fish was absolutely delicious! It was served hot, cooked to perfection, and is definitely a must-try!
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QR-Code for the menu
