Donatos Pizza - Cincinnati

We ordered two pizzas, one with a hand tossed crust, the other with a thin crust. Both were undercooked, especially the hand tossed crust. It literally looked like melted cheese when we pulled it apart. Unfortunately, it was the raw dough, not cheese. We called and they gave us a credit. Cool, they were going to take care of it. We called later to order two pizzas and used our credit, and let them know that our crusts hand been underdone. We ordered the same crusts a hand tossed and a thin crust. We got them home and they were burnt I mean charred and black!! We couldn't eat the outer 2 3 of the pizzas due to them being incinerated! I guess they have just two options for the cook on the pizzas raw or burnt black?! There are plenty of other, better places to get pizza that know how to bake a crust, so we'll be choosing one of them from now on!!

My top pick-hawaiian speciality, well made? Food: 5/5

Great pizza! a little on the high cost side. food: 5/5

Very disappointed ordered at 6:40pm n still. No pizza 8:25 pm n no one answering the phone

This place treats their employees like garbage. They have minimum staff all the time and don’t pay them holiday pay ever. No replacements for call off’s. Systems are always down. Upper management sucks. They do not care about their workers never waste your money here