Cloud 9 Sushi - Feedback

#8 - Order Asiatic Cincinnati, #15 - Sushi - Cincinnati, Japanese

Reviews

Overall Total Score
4.4 out of 5
Impressive | 14887 reviews

Was User at Cloud 9 Sushi a mag?
I've been coming here for years and have always loved it. I'm not even the biggest fan of sushi and this is still one of my top 10 go to restaurants because they have great options for everyone. My girlfriend IS a huge fan of sushi and is just as obsessed if not more so. I love the ambiance and everyone that works there is always so friendly and helpful. 10/10 all around Price per person: $10–20 Food: 5 Service: 5 At... View all feedback.

What User dislikes about Cloud 9 Sushi:
Recent visitPhoenix roll and crunchy tuna had a pretty fishy taste, not enjoyable. Play girl roll was decent, but the C9 roll was the best tasting. The lobster in the phoenix roll was not good at all. Food: 3 Service: 3 Atmosphere: 3 View all feedback.

Reviews from various websites

Menu

Last update : 15.05.2023

5.0 ★ from 10 reviews
wiza-carmel
Carmel 15.05.2023 - 06:18

Went to Cloud 9 for Valentine's Day. Didn't know they had ducks and we've been here forever. The chicken Katsu and the chicken Yakisoba were amazing. I also have sushi and it was as good as ever.

wiza-carmel
Carmel 15.05.2023 - 06:18

Order a delicious way out! Nothing better after a few weeks off, enjoy the holidays and outdoors; back to work and with delicious sushi! Definitely recommend for a sunset in the city! Definitely want to try other things they offer!

beatty-katrine
Katrine 15.05.2023 - 06:18

If you are not in sweaters, comfortable dresses or training clothes, feel out of place. The food is delicious, has a hole in the wall vibe, and put on again. Zero has to get dressed. I felt dressed in jeans haha. I never had a bad meal from here. Top-notch food here without beans environment. It's almost like eating can come well from a place that looks like that, but it does!

carmen07-1
Carmen 15.05.2023 - 06:18

Excellent food with an amazing customer service inside and also food is at minimal cost than other sushi restaurant.

beatty-katrine
Katrine 15.05.2023 - 06:18

My first sushi experience, and I'll happily return. I have a new understanding as to why it's my daughter's beau's go-to for dates and just to hangout. I enjoyed Made in China and Philly rolls, and the Made in China would have been enough for me. Parking was a hot mess at 6pm on a Tuesday, but not so much as to deter me from returning at the same time in the future.

Cloud 9 has garnered a reputation for its outstanding sushi, drawing diners eager for flavorful rolls and great deals, particularly during their half-off dining offer. However, the experience has been marred by inconsistent service and frequent mix-ups with orders, leading to frustrations among regulars and newcomers alike. While the food shines, patrons have reported long wait times for takeout and awkward interactions with staff, adding a puzzling charm to the restaurant’s atmosphere. Despite the dingy decor and unrefined service, many continue to endorse Cloud 9 for its delicious offerings and late-night hours, making it a beloved yet quirky establishment in Cincinnati.

Int Restaurants

Last update : 27.07.2023

4.1 ★ from 2130 reviews
sheri-104
Sheri 27.07.2023 - 02:53

Amazing sushi and very affordable. Extremely friendly and helpful staff. Our waiter Chris's recommendations were on point! We will definitely be back!

lisa-1363
Lisa 27.07.2023 - 02:53

All the food was spectacular, but you have to try the calamari some of the best we've ever had!

christina-640
Christina 27.07.2023 - 02:53

Delicious!!!! Great food for a great price. The only down fall is the family style seating. Don't care for that but otherwise the food was awesome.

bridget-114
Bridget 27.07.2023 - 02:53

Awesome food and awesome staff. Best place for my sushi fix.

elizabeth-839
Elizabeth 27.07.2023 - 02:53

Amazing food!!! Great staff, good location and price. Parking a little challenging but well worth it!! :

Restaurantji

Last update : 07.08.2023

4.2 ★ from 255 reviews
tom-771
Tom 07.08.2023 - 07:21

Best sushi in town hands down. The nigiri is fantastic. Great atmosphere Graham/Gram is a top 5 waiter in the league and always kills it with the recommendations and great service he brings each time we go!! Night time vibes here are incredible. Even the to go is amazing ? plus it is very affordable!! Would recommend to the popeFood: 5/5

bailey-222
Bailey 07.08.2023 - 07:21

I order regularly from Cloud 9 but today it took over an hour for my order to be ready for pickup after being quoted 20-25 minutes. I waited inside for a half hour and once I got home with my order I realized it wasn’t even the correct order. I called the restaurant to get a refund and was told they don’t do refunds, only store credits which is really ironic because in order to get my money back for this I have to go back to the place that had the horrible service!

alex-4216
Alex 07.08.2023 - 07:21

Really great food but unfortunately every time we have visited in person we get some dopey confused waitress waiter. Most recently our waitress disappeared after we put our orders in and when she appeared again she asked if we were ready for the check... We hadn 't even received our entree 's yet? Another time our waiter approached our table and just stared at us without saying anything for several moments before I asked if I could help him. He then proceeded to act as if I disrupted some great concept or idea he had brewing in his hollow skull. Another trip resulted in our waitress giving us the wrong food THREE times without realizing it. Are the people working here actually robots controlled by little goblins within their heads trying to act human? On another note, the decor is downright shanty. The walls have blemishes everywhere. I understand they pride themselves on not being a 'Pretentious ' establishment but there 's got to be some standards upheld. The bewildering staff combined with the dingy environment makes me feel as if I 'm being served food by Gordon Ramsey in a soup kitchen or perhaps an alleyway where you may or may not be harmed by otherworldly beings. It may also be smart to have some dress code with the staff as there have been times our waiter approached our table and I had to question if they were anything more than a homeless man who wandered in from the streets. A simple name tag or T-shirt would suffice. Truly a bizarre yet delicious experience.

stefany-82
Stefany 07.08.2023 - 07:21

I recently visited this sushi restaurant for the first time and I must say, it was the best sushi I have ever had. I highly recommend dining here and even making the trip if you can. The restaurant had a great atmosphere, our server was friendly and helpful, and the overall vibe was relaxed and welcoming. I will definitely be returning in the future.

bailey-223
Bailey 07.08.2023 - 07:21

I really enjoy the spicy shrimp and crab roll the most, but it does come at an extra cost to add cream cheese, which is a disappointment since it doesn't come with it. However, all sushi is half off when dining in, making it a fantastic option for college students and those on a budget. The only downside is that parking can be difficult at times. Overall, I would give the food a 4 out of 5 rating.

Yelp

Last update : 03.06.2023

4.0 ★ from 315 reviews
wuckert-kayley
Kayley 03.06.2023 - 14:57

Cloud 9 Sushi is my destination for sushi in Cincinnati. This location has a great reputation in the city as they sell fresh, tasteful and affordable...

jhuels-1
Antonetta 03.06.2023 - 14:57

Half Off (40% execution) Sushi but its not worth it for the bad quality. Cloud 9 used to be my target for cheap but decent sushi. I wanted a...

noemy-koch
Noemy 03.06.2023 - 14:57

That seemed to be a great place to get delicious sushi. At the beginning the service was great, but then when it was on the...

Restaurantsdb

Last update : 07.09.2025

4.9 ★ from 1076 reviews
deacon-james-1
Deacon 07.09.2025 - 22:19

Recent visitPhoenix roll and crunchy tuna had a pretty fishy taste, not enjoyable. Play girl roll was decent, but the C9 roll was the best tasting. The lobster in the phoenix roll was not good at all. Food: 3 Service: 3 Atmosphere: 3

gabbi-hein
Gabbi 07.09.2025 - 22:19

I've been coming here for years and have always loved it. I'm not even the biggest fan of sushi and this is still one of my top 10 go to restaurants because they have great options for everyone. My girlfriend IS a huge fan of sushi and is just as obsessed if not more so. I love the ambiance and everyone that works there is always so friendly and helpful. 10/10 all around Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Vegetarian offerings: Clearly labelled vegetarian dishes

robyn-witt-1
Robyn 07.09.2025 - 22:19

Food is always tasty. Service was great. We had chicken fried rice and chicken pad thai. Food: 5 Service: 5 Atmosphere: 5

Doordash
4.6 ★ from 11100 reviews
Restaurants
4.0 ★ from 1 reviews

Good Rated Restaurants near Cincinnati