Chipotle Mexican Grill - Cincinnati

This location is average to subpar. I generally try to avoid it because of long lines and sullen staff. They do give you generous portions, so that is positive.... read more This location is average to subpar. I generally try to avoid it because of long lines and sullen staff. They do give you generous portions, so that is positive. But they always seem to be out of something. Last night it was gac, cilantro, and fajitas. How can you be out of cilantro? At least they posted that on the door so you knew walking in. Unless you really want Chipotle, I don't feel like it's worth it.

I got in line to order a burrito, but the employee told me that the tortilla press for in-person orders wasn't working and suggested I order online instead. Iro... read more I got in line to order a burrito, but the employee told me that the tortilla press for in-person orders wasn't working and suggested I order online instead. Ironically, right behind him was a fully functioning tortilla press meant for online orders, which he refused to use. As a result, I was stuck waiting unnecessarily for about 15-20 minutes. It was honestly one of the most absurd and frustrating experiences I've ever had.

I highly recommend visiting a different location. This one is frequently out of stock on various items, and if you place a mobile order, expect to wait over 20... read more I highly recommend visiting a different location. This one is frequently out of stock on various items, and if you place a mobile order, expect to wait over 20 minutes after your scheduled pickup time.

Everything was great! This place is much better than the Chipotle near my house. Here, the meat was fresh and plentiful, unlike the Chipotle in Loveland, which... read more Everything was great! This place is much better than the Chipotle near my house. Here, the meat was fresh and plentiful, unlike the Chipotle in Loveland, which often runs out of steak or chicken. Plus, their white rice portions are usually low—they give you just a sprinkle of lettuce or barely a full scoop of meat. I always have to ask for more, and they charge me extra for it. This Chipotle had none of those problems, and I would gladly return!

Dietary restrictions: The foods was nasty and it was cold They put guacamole in my son bowl and my son is allergic to it I will never ever order or eat from her... read more Dietary restrictions: The foods was nasty and it was cold They put guacamole in my son bowl and my son is allergic to it I will never ever order or eat from here again My burrito was half open My bag was split down on the side My bowl was turned on the side ??