Mangal Express - Chiltern
Mangal Express
Description
This Turkish restaurant has become a mixed bag for patrons, showcasing both delightful and disappointing experiences. Many diners celebrate the authentic flavors and generous portions, highlighting the warm hospitality and the chef's willingness to accommodate special requests. However, a decline in food quality and customer service has led others to voice their frustrations, citing cold meals, unclean preparations, and dismissive staff interactions. While some reminisce about fond memories of fresh kebabs and inviting atmospheres, a notable shift in consistency leaves customers questioning if this once-beloved spot can regain its former glory.
Images
Reservation request for Mangal Express
Feedback
Absolutely up there with the best Turkish cuisine I've had inside or out of Turkey! Saff were absolutely fantastic and very helpful.
I had a wonderful dining experience at this restaurant with exceptional service. The staff was friendly and attentive. The atmosphere was amazing, making it feel very welcoming and comfortable. I can't resist coming back to this lovely restaurant.
Not sure what’s going on with the lads working there. Customer service was really bad and the food was dirty. Asked for mixed donner kebab, the guy ends up giving me yesterday’s donner with fries that were over cooked. The lettuce was brown. And they don’t even use hand gloves when preparing food. Bad food, bad customer service. So many nice Turkish places close by, just avoid this.
It was simply extravagant, tasty, fulfilling a superb way to end a serge of hunger! The staff are very friendly especially the chef! recommend highly to those in the Chalfont(s) and Amersham area.
We used to love the food at this restaurant, even though the staff could sometimes be rude to women. We would overlook it because the food was so delicious. However, that has changed. We had a few bad experiences earlier this year, like being told our food would be ready at a certain time only to find it was cold when we picked it up. Now, the quality has gone downhill even more. A wrap we ordered ended up being rice and the lamb was bland. It's disappointing to see the decline in quality. After three strikes, we have decided to stop going there. The restaurant has lost its way and is now just average, especially if you've been drinking.

