The Lobby - Feedback

Reviews

Overall Total Score
4.5 out of 5
Outstanding | 1428 reviews

Was Austin Abraham at The Lobby a mag?
Do not miss when staying at the Peninsula. Fantastic great dining room. It is bright airy and very open. The menu is simple and easy to pick from. The lobster Benedict is amazing. View all feedback.

What JimJ dislikes about The Lobby:
This was our third time dining at the Lobby. Our first experience in Oct '23 was outstanding (food, service, ambiance, live music, etc) which is why we returned for a holiday dinner with another couple in early December that was disastrous. But, we figured that perhaps they were having an off night, so tried it again on New Years. Although the food, like the Dec visit, was again average (warm lattes and soup not hot)... View all feedback.

Reviews from various websites

Menu
5.0 ★ from 33 reviews
wbartoletti
Veronica 15.09.2021 - 15:40

If the dish is served small portion, please let customers know

jmcglynn-mechanic694
Kaleb 15.09.2021 - 15:40

This is such a great breakfast spot! The pen-adict is a favorite for a reason! Definitely try it. Also, the pancakes were heavenly. Hands down the best pancakes I’ve ever had. Definitely come here for breakfast if you’re ever in Chicago

vass-aniko
Anikó 15.09.2021 - 15:40

Excellent service. Staff are very professional and personable. Very impressed by the cleanliness, food service. Great for special occasions, dates, dining alone or business meal. Highly recommend visiting The Lobby

akritas-kalubas
Ακρίτας 15.09.2021 - 15:40

A lovely place to have breakfast, lunch or dinner. The menu has great choices, the staff have great attitudes and the ambiance....perfect

dcollier
Dolores 15.09.2021 - 15:40

The lobby is a great place with wonderful atmosphere. We visited the lobby for cocktails on Friday and breakfast on Sunday. The servers were attentive, the food and drinks were amazing

Last update: 15.09.2021

The Lobby at the Peninsula Hotel offers a mixed dining experience based on various reviews. One reviewer mentioned a slow service and mediocre food quality compared to expectations, but appreciated the ambiance and friendly staff. However, others praised the excellent service, delicious food, and beautiful ambiance of the restaurant, making it a perfect spot for special occasions or a relaxing meal. Some even highlighted the festive holiday decorations as an added bonus. Despite some minor complaints about rush clearing and breakfast setup, the majority of visitors seem to have enjoyed their time at The Lobby.

Opentable
4.5 ★ from 118 reviews
bbjohnston
BBJohnston 07.05.2024 - 06:39

The restaurant enchanted us with its elegant decor and our dining experience truly unforgettable.

jbretz
jbretz 07.05.2024 - 06:39

We decided to book a reservation for an early mother's day brunch. Service was slower than we would have liked with the kids but the issue I had was even though I mentioned that we were celebrating both on open table when making the reservation and to the server not much felt special. My wife remarked at the end of the meal that she had only ordered one drink simply because the server didn't check back on us after dropping off our food. I guess I expected more. Food was delicious!

ohiogirl
Ohiogirl 07.05.2024 - 06:39

The service and food presentation and quality is always excellent. We also love the ambience.

prospect1
Prospect1 07.05.2024 - 06:39

It's my favorite resturant in Chicago, the grand scale room, vast spaces between tables, grown up elegance that's becoming a rarity everywhere. Food is excellent, service is attentive and professional. Nothing better anywhere!

luvgoodfood
Luvgoodfood 07.05.2024 - 06:39

Excellent experience as usual. Great food and beverage. Incredible service (Atichat is the best! . Love their grilled cheese and soup combo. The cocktails are always really good as well. Hope to be back soon.

Last update: 07.05.2024
Nicelocal
4.2 ★ from 17 reviews
austin
Austin 17.08.2024 - 06:16

Do not miss when staying at the Peninsula. Fantastic great dining room. It is bright airy and very open. The menu is simple and easy to pick from. The lobster Benedict is amazing.

nada-v
Nada 17.08.2024 - 06:16

OHMMMMGEHHHHHH!!!!! This place is to die for?!!! I’m so glad my honey wanted to have breakfast in The Lobby!! Yessssssss, we stayed with them and finally decided to dine with them in The Lobby for breakfast!! The whole place is just beautiful, and when I say beautiful, I mean BEAUTIFUL!!!! From when we got here, to checking in, and to dining with them. We had breakfast with them Saturday May 14, 2022. We got seated by a window table and was offered coffee right away. Our waiter was very attenti … – show

bill-b-dog1
Bill 17.08.2024 - 06:16

The quality of the food has declined. I've been a regular customer for years, but the staff isn't very friendly these days. The host seems quite unpleasant as well. The prices no longer match the level of service and quality at this restaurant.

mohammed-s-grass0989
Mohammed 17.08.2024 - 06:16

One of the greatest hotels I ever visited great service and it’s a wonderful hotel experience 5/5 ️ ️ ️ ️ ️

jay-f-church9
Jay 17.08.2024 - 06:16

I tried the lobster pasta I like how it’s rich of flavors. My friend got a chopped salad with grilled chicken. They have big collection of drinks. I really like the interior of the peninsula. Little overpriced compared to similar spots in the area!

Last update: 17.08.2024
Restaurantji
4.3 ★ from 169 reviews
ricardou
RicardoU 05.02.2024 - 20:25

The best restaurant I have ever known, the food is spectacular, the service is phenomenal, and the place is very beautiful... I want to thank all the staff for all the good service, I really enjoyed everything

roseam
RoseAM 05.02.2024 - 20:25

Service was poor. Restaurant understaffed. Sat for 25 minutes before anyone approached us. Cocktails were warm, bread rolls cold and food just average. Surprising and disappointing. (Decorations for the holidays were gorgeous.

foodie
Foodie 05.02.2024 - 20:25

Not the Peninsula it used to be. Chicken nuggets were dry like frozen nuggets. Fish and chips tasteless. Burger sad sad looking burger. Server did not even ask what tea we wanted. We have been dining at the Peninsula for more than a decade. It was our 2nd kitchen. Standards have fallen and quality of food sub par for a 5 star hotel. What a disappointment.

jimj
JimJ 05.02.2024 - 20:25

This was our third time dining at the Lobby. Our first experience in Oct '23 was outstanding (food, service, ambiance, live music, etc) which is why we returned for a holiday dinner with another couple in early December that was disastrous. But, we figured that perhaps they were having an off night, so tried it again on New Years. Although the food, like the Dec visit, was again average (warm lattes and soup not hot), the carpet looked as if it wasn 't vacuumed in days, considering all the food debris that was present and the service was sub standard. Not at all what one would expect from the Peninsula.

cara66
Cara 05.02.2024 - 20:25

Worst service I've ever experienced, took our waitress 20 minutes to greet us and another 20 to take order and brought our bill and never came back to run a card we had to bring to hostess.

Last update: 05.02.2024
Google
4.5 ★ from 356 reviews
mark-emmons-2
Mark 13.03.2024 - 05:28

Great holiday venue to spend a brunch with the family. Decorations added the right amount of holiday cheer. Making this a holiday tradition in Chicago.

jessica-corvo-1
Jessica 13.03.2024 - 05:28

Perfect spot for a relaxed brunch. The Christmas decorations are divine. Our table overlooked the ice skating rink (patio garden). Staff tended to all tables. Servers were attentive as you can expect from fine dining. We ordered short rib hash. It had a lot of flavours... onions on top were sweet vinegar. Meat was tender. Gravy was subtle. Potatoes were hashbrown patties. I almost expected cubed potatoes but the dish was served with hashbrown patties. Hot chocolate was delightful. Not overly sweet. If you need a quiet spot to recharge from holiday shenanigans, this is THE spot. Valet was quick and easy, too.

travis-smith-bank641
Travis 13.03.2024 - 05:28

Enjoyed breakfast here several mornings while staying at the Peninsula Hotel. Friendly service and welcoming staff. Nice breakfast options along w coffees and tea. Really recommend their take on Huevos Rancheros. Delicious

ellen-riemann
Ellen 13.03.2024 - 05:28

Excellent everything. Absolutely beautiful inside.

julie-dockery-2
Julie 13.03.2024 - 05:28

WONDERFUL, as usual. Francisco was amazing

Last update: 13.03.2024
Tripadvisor
4.5 ★ from 413 reviews
Publicrestaurants
4.6 ★ from 322 reviews

Good Rated Restaurants near Chicago