Reviews
What User likes about Insomnia Cookies:
The cookies were amazing as expected, but what really stood out was the exceptional customer service. Monsieur Leonard Jr. was kind, proactive, and attentive to my needs. He quickly corrected a mistake in my order and ensured that my corrected order was delivered warm and fresh. I have never experienced such top-notch customer service before. Every bite of our cookies was filled with sunshine and a smile. Thank you f... View all feedback. What User doesn't like about Insomnia Cookies:
The staff at this restaurant used to be friendly and the local cookies were excellent a year ago. However, now they are terrible and seem to have a different recipe. They have gone from being soft and flavorful to hard and crispy. Please go back to the original recipe. View all feedback.
Reviews from various websites
I love this place I wish there was one on the far south side.
If someone tells you this is the best cookies in town, it’s because they’re right!It’s so soft and delicious, on the verge of crumbly, but still holds together....
read moreJP's Real Estate Inspections visit it last week. My wife enjoyed the cookies.
I order cookies at 12:00 am they don’t close till 1am , I get there and They say “ we lost your ticket we out of cookies “ I’m still waiting on my Refund ! I do...
read moreIt was such a pleasure visiting the Hyde Park location. Javon was so pleasant and helpful. Service was quick and my cookies and ice cream were amazing! It was m...
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read moreI am familiar with Insomnia Cookies, but this was my first time ordering from this particular location. I was pleased with the fast service, but disappointed to...
read moreI am a fan of Insomnia Cookies. I have never had any issues with having my cookies delivered. I was eager to try their brownies, but since they are not availabl...
read moreThe staff is extremely polite and laid-back. The cookies are incredibly delicious.
Good service , Cookies ice cream just ain't it! I enjoyed the milk then either of them.
Came in and stood looking at the menu for a while just to get told they weren’t taking any orders. Waste of a trip.
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