Reviews
What User likes about Firelake Grill House And Cocktail:
The service was excellent, and the restaurant had a pleasant ambiance, making it easy to have a conversation. My chicken pancake was tasty, although it would have been better served in a larger bowl since it spilled over the sides whenever I cut into the crust. My wife found the fish and chips to be average, and she regretted not ordering the chicken pot pie instead. View all feedback.
What Juana Eichmann doesn't like about Firelake Grill House And Cocktail:
However, I was disappointed to find that they automatically added a 20% gratuity to our bill without any prior notice. There was nothing on the menu to indicate this, nor were we informed verbally. We also left an additional 20% tip in cash. The next day, my wife inquired about it and was told that the automatic tip would be removed from our bill, but it never was.
Be cautious when dining here and read your receipt... View all feedback.
Reviews from various websites
This restaurant is chic and nicely appointed. The service was great, especially the hostess who greeted us. We had nice seats on the patio. The food however was...
read moreI took a customer here for dinner. When the food came out I was embarrassed. Bone marrow was awful and smelled so bad we asked them to take it away. Pork Belly...
read moreWe chose this restaurant because it was close to the places we wanted to go to in Downtown Chicago. Their lunch options were great and as expected from being in...
read moreWe enjoyed their special Hanukkah dinner, which was a four-course menu priced at $35 per person—definitely a good value. My daughter felt the meal was a bit on...
read moreHowever, I was disappointed to find that they automatically added a 20% gratuity to our bill without any prior notice. There was nothing on the menu to indicate...
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