Reviews

Overall Total Score
4.4 out of 5
Impressive | 255 reviews

What Evan likes about Espression By Lavazza:
The food and drinks here are excellent. However, one aspect that isn’t often mentioned in reviews is the unpleasant behavior of some customers at the Drake. Many seem to expect minimum wage workers from the south side to cater to their every whim. During my last visit, I witnessed a woman berating both the cashier and the barista for nearly 20 minutes. It was ironic to see someone who prides themselves on being socia... View all feedback. What Alexandria Moore doesn't like about Espression By Lavazza:
Esprssion should be skipped. We ordered 2 breakfast sandwiches, a frappe, and a scone. The employee at the register was incredibly rude when asked what flavors were offered for the frappe considering they aren’t posted. All of the baked items were rock-hard, dried out, and tasted like they had been made three days ago. They also messed up both sandwiches, replacing bacon with ham on one and replacing the croissant wi... View all feedback.

Reviews from various websites

Restaurantji
4.1 ★ from 67 reviews
Brad
15.12.2023 - 15:05

Our FAVORITE coffee shop in the entire city!! Love this place so much. Besides the best coffee, the staff is super AMAZING. Thank You Aubrianna, Lutarsha, Moniq...

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Jerry
15.12.2023 - 15:05

From the moment I walked in here.. I was greeted with kindness and energy! The staff was so friendly and helpful with any questions I had. I was invited back to...

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Mike
15.12.2023 - 15:05

From the moment I walked in here.. I was greeted with kindness and energy! The staff was so friendly and helpful with any questions I had. I was invited back to...

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S
15.12.2023 - 15:05

Recommend: great coffee and food items. Unfortunately it seems only lavazza left in Chicago. Can be a bit slow during high traffic times but otherwise all great...

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Alexandria
15.12.2023 - 15:05

Esprssion should be skipped. We ordered 2 breakfast sandwiches, a frappe, and a scone. The employee at the register was incredibly rude when asked what flavors...

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Int Restaurants
4.5 ★ from 188 reviews
M
31.07.2023 - 16:19

Excellent and forthcoming service Good variety of breakfast and snacks. The coffee is extraordinary

Carrie
31.07.2023 - 16:19

The spinach and feta croissant was one of the best things I’ve ever had! Coffee was smooth and strong.

Diana
31.07.2023 - 16:19

I really enjoy coming here to unwind with my thoughts and a delightful cup of Italian hot chocolate alongside a chocolate croissant. The quiche is absolutely sc...

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Warren
31.07.2023 - 16:19

This is the last Lavazza in Chicago. It's a cozy café with a good amount of seating located in The Drake arcade. The prices are reasonable, and the service is e...

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S
31.07.2023 - 16:19

The service was prompt and the staff were friendly. The egg and cheese croissant was really tasty, and I enjoyed the cold brew as well. I would have given it 5...

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Google
4.0 ★ from 70 reviews
Anna
20.03.2024 - 14:34

This is a standard coffee shop that feels just like your average neighborhood Starbucks. The decor is very corporate, lacking any Italian charm. It wasn’t quite...

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Joslyn
20.03.2024 - 14:34

I ordered the Neve Sulla Lava and a strawberry cream danish, and both were excellent. The total was about $10 for the two.

apoorv
20.03.2024 - 14:34

Very sweet staff. Okay coffee. Tasty bakery items.

Miranda
20.03.2024 - 14:34

A cafe located in a historic hotel in Chicago.

Tripadvisor
3.9 ★ from 77 reviews

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