Reviews
What Susan P doesn't like about Caffe Nero:
The staff were just okay. I was given a dirty knife and fork for my sandwich, so I asked for another set, which was also dirty. I ended up using my fingers instead. The floors appeared dirty and the toilet floor was wet with no toilet paper. The cleaning schedule on the door showed that the place hadn't been cleaned in 6 days, and it definitely looked like it. View all feedback.
Reviews from various websites
The staff were just okay. I was given a dirty knife and fork for my sandwich, so I asked for another set, which was also dirty. I ended up using my fingers inst...
read moreThe customer service at this restaurant was really awful. Initially, they did not listen to my request to have no cream on my order and put a lot of cream on an...
read moreVery very slow. Trainee barista serving a long line of waiting customers whilst more experienced member of staff doing an online order of at least 3 coffees. Ve...
read moreCame here Easter morning. The cashier girl was too busy with her boyfriend, so havent put any syrups in my drink, but charged me, I asked a bit milk, and she ne...
read moreHave been using Cafe Neros in Banbury now for several years .... generally the staff are a very friendly, helpful bunch but sadly the recent addition of the sho...
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read moreRecent visits to a local café reveal a disappointing trend marked by uncleanliness and poor service. Diners encountered dirty utensils and unkempt premises, with reports of wet floors and inadequate restroom facilities. Service was lacking, with staff appearing disengaged and inattentive, even charging customers for improperly prepared drinks. Moreover, incidents of preferential treatment, such as complimentary coffee for officers, raised eyebrows among patrons. Overall, this establishment seems to have fallen drastically in standards, leaving visitors questioning whether they will return to such a shabby, poorly maintained venue. A thorough overhaul is urgently needed.