Reviews

Overall Total Score
3.6 out of 5
Very good | 1178 reviews

What ViperXuk doesn't like about Costa Coffee:
The staff at this restaurant is in need of better training. They were distracted, unable to handle the workload, and completely messed up our simple order. Additionally, they were rude. View all feedback. What Eleanor Shepherd likes about Costa Coffee:
Nice Costa. The girl serving was funny and the cooler I ordered was very nice. The food was good as well, there wasn’t a long queue and I didn’t notice anything untidy or not clean. View all feedback.

Reviews from various websites

Gastroranking-it
3.2 ★ from 50 reviews
Glenn
03.10.2024 - 05:59

Clean, quick service and good seating. Even though busy. Seating upstairs as well but lift currently out of action.

Andy
03.10.2024 - 05:59

Very helpful, quick service, happy smiling staff and customers. Excellent coffee, always got my orders correct. Seen reviews saying about loos. Any time I've be...

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T
03.10.2024 - 05:59

One slice of bacon in the bacon roll. The coffee was atrocious. Asked for a latte. It came out like a cappuccino with scolding hot milk. At least the Costa mach...

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Júlia
03.10.2024 - 05:59

Absolutely dreadful the lack of cleanliness, dirty tables, there's one toilet operating and a queue of 8-9 people in front of it, no baby changing facilities an...

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Tomoaki
03.10.2024 - 05:59

The lad who was working the till yesterday afternoon (tall, wide, blonde) was fantastic-amazing customer service-made good coffee as well. Just a shame that the...

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The Costa on Market Square in Cambridge offers a standard Costa experience with efficient service, friendly staff, and a good variety of drinks and food options. The seating is plentiful, with a more spacious upstairs area despite some areas that could use a refurbishment. While some staff members may lack in customer service skills, the overall experience is consistent with what Costa is known for. The coffee is good, the food is tasty, and the service is prompt, making it a reliable choice for coffee lovers despite some minor drawbacks.

Tripadvisor
2.9 ★ from 29 reviews
ViperXuk
31.10.2023 - 10:37

The staff at this restaurant is in need of better training. They were distracted, unable to handle the workload, and completely messed up our simple order. Addi...

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flo919
31.10.2023 - 10:37

The restaurant was very disorganized and clearly understaffed as the server walked away in the middle of taking our order. They also overcharged me, prompting m...

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therichastill
31.10.2023 - 10:37

I visited Costa Coffee in the Grand Arcade, one of the many coffee shops in the area, for some refreshments. While I've had mixed experiences at other Costa Cof...

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bodie1952
31.10.2023 - 10:37

We visited Sunday 20/3/2022 for a cappuccino, tea and two raspberry and almond tray bakes. The latter we have many times and really like them. Not today, howeve...

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Trovine01
31.10.2023 - 10:37

POOR DO NOT VISIT Wanted a quick bite and coffee for my little girl age 3 (who was hungry) before we set off home. Whilst the staff were happy to take my custom...

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Menu
4.8 ★ from 5 reviews
شيرين
13.12.2022 - 19:43

Sitting upstairs is beautiful and spacious! great for a little work.

Victoria
13.12.2022 - 19:43

Enjoy our coffee and cake in costa coffee in cambridge, a lot of room / juice both in the ground floor, and in the upper floor.

Nicole
13.12.2022 - 19:43

Victoria went beyond and beyond this morning. very satisfied with the service I received.

Natasha
13.12.2022 - 19:43

Dear costa. it is a beautiful place to have a drink and to relax that no fan of music rather let out the music, it is better for the relaxation

Quentin
13.12.2022 - 19:43

It wasn't too bad they just need to clean the tables more

Facebook
2.9 ★ from 1 reviews
Google
3.9 ★ from 424 reviews
Gastroranking-uk
3.5 ★ from 415 reviews
Int Restaurants
3.5 ★ from 310 reviews

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