Wingstop - Brownsville

Great service. My order came out exactly how I asked for it and the experience at this store was great. read more Great service. My order came out exactly how I asked for it and the experience at this store was great.

First time I ordered boneless wings and I was very disappointed. The wings were super dry and were nothing but breading and not much chicken. I called and asked... read more First time I ordered boneless wings and I was very disappointed. The wings were super dry and were nothing but breading and not much chicken. I called and asked if I could take back the order, exchange them for bone-in, and pay the difference, but the manager by the name of Juan refused and only offered for me to place the order again and pay full price. He said that they will lose money if he replaced the order even though I pay the difference. I guess losing a repeating customer for a six dollar difference is an acceptable price. I work in customer service and I believe taking a loss one time is better than losing a repeating customer for life.

They don't have ice on the fountain drinks no cocacola or dr.peper soda Slow service They say 20 to 25 min to be ready the order i waited 55 min to my order read more They don't have ice on the fountain drinks no cocacola or dr.peper soda Slow service They say 20 to 25 min to be ready the order i waited 55 min to my order

DO NOT EAT HERE! 0 STARS!!! Horrible customer service waited an hr for my order and people who ordered after us received their order first .. food is cold. No i... read more DO NOT EAT HERE! 0 STARS!!! Horrible customer service waited an hr for my order and people who ordered after us received their order first .. food is cold. No ice in drink machine. Called my name up waited 25 minutes for someome to say what name is myorder under. was for dine in food was sitting for carryout for 25 minutes

I canceled an online order on July 12, 2022, because they didn't have the flavors I wanted. I spoke to the managers, who promised to update me, but it's now Aug... read more I canceled an online order on July 12, 2022, because they didn't have the flavors I wanted. I spoke to the managers, who promised to update me, but it's now August 23, 2022, and I still haven't received my $40 refund.