Red Lobster Brownsville

I’ll only talk about the service and food, and avoid all the talk about how we ended up here. Our waitress was pleasant and took our drink orders. All of our meals came with salads, but apparently they ran out of romaine lettuce for Caesar salads, which is the only salad listed on the menu. We ended up with garden salads. The salads came out and the lettuce looked old. I ordered steak and shrimp and guess what, the cook forgot to cook my shrimp and left it off my plate. My steak I know it’s not a steak house, was awful. It was dry and tough. When I asked about my shrimp she said it would only take about minutes, “because it’s only shrimp,” well it took almost minutes, which is not normally a big deal but by then I was done with my meal. My boyfriend had the lobster bisque soup which tasted like it came out of a can. You would think a restaurant called Red Lobster would do lobster dishes really well. Our waitress never ask if we wanted any refills on drinks, we literally had to ask every single time. The restaurant wasn’t even that busy. The manager who was walking around, throwing plastic cups in the air, never came by to ask how our meal was, and he passed out table several time. Overall it was a really poor experience. I do not recommend this place

I will only be discussing the service and the food, and will avoid discussing how we ended up at this restaurant. Our waitress was pleasant and took our drink orders. All of our meals were supposed to come with salads, but they had run out of romaine lettuce for the Caesar salads, which was the only salad option listed on the menu. We ended up with garden salads instead. The salads looked old and unappetizing. I ordered a steak and shrimp dish, but the cook forgot to prepare my shrimp and just left it on the plate. The steak, although this is not a steakhouse, was dry and tough. When I inquired about my shrimp, the waitress said it would only take 2 minutes, but it ended up taking nearly 15 minutes, by which time I had finished my meal. My friend ordered the lobster bisque soup, which tasted like it came from a can. One would expect a restaurant named Red Lobster to serve great lobster dishes. Our waitress never offered to refill our drinks, we had to ask each time. The restaurant was not even very busy. The manager, who was walking around throwing plastic cups in the air, never stopped by our table to inquire about our meal. Overall, it was a very disappointing experience. I do not recommend this restaurant.

The restaurant is in need of upkeep, it appears old and does not seem clean.

I will only focus on the service and food, and leave out the details of how we ended up at this restaurant. Our server was friendly and took our drink orders. Although all meals were supposed to come with Caesar salads, they had run out of romaine lettuce and instead served us garden salads. The lettuce looked wilted and old. I ordered steak and shrimp, but unfortunately the cook forgot to cook my shrimp and it was missing from my plate. The steak, while not from a steakhouse, was dry and tough. When I inquired about my missing shrimp, the server assured me it would only take a couple of minutes, but it actually took almost 15 minutes, by which time I had finished my meal. My boyfriend had the lobster bisque soup, which tasted like it came from a can. We expected better lobster dishes from a restaurant named Red Lobster. Our server never offered refills on our drinks, and we had to ask each time. Despite the restaurant not being very busy, the manager never came to check on our meal and passed our table multiple times. Overall, our experience was incredibly disappointing. I would not recommend this establishment.