Lou Malnati's Pizzeria - Broadview

Italian, Delivery Services, Pizza
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Lou Malnati's Pizzeria

Lou Malnati's Pizzeria
3.6 / 5 (490 reviews)

Description

Lou Malnati's has garnered mixed reviews, highlighting a stark contrast in experiences. While the deep dish pizza is celebrated by some for its rich flavors and satisfying textures, others express disappointment over a lackluster quality, citing dry cheese and insufficient sauce. Customer service shines through in several accounts, with staff like Dennis praised for their patience and attentiveness, contributing positively to the dining experience. Conversely, incidents of order mishaps and unresponsive management have led others to reconsider future orders. Nevertheless, thin crust enthusiasts consistently applaud its crispy perfection, making Lou Malnati's a debated but beloved staple for many pizza lovers.

Last update: 08.06.2026 from: Mike

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★ 3.6 / 5 from 490 reviews
mike-l-horse121
06.10.2024

Why did you offer thin crust? I made the mistake of ordering it by accident, and it turned out to be one of the biggest mistakes of my life. How can deep dish be so delicious, while thin crust is the complete opposite? Please consider removing it from your menu. Thank you! Deep dish gets 4.5 stars from me!

lance-w-firefighter0
06.10.2024

What a terrible pizza! I ordered their deep dish pizza with sausage, and there was nothing good about it. It was lacking sufficient sauce—about 20% of it was dry—and it didn’t have much cheese either. The sausage was tasteless, and there were parts that were either overly thick with it or completely lacking. This was the worst pizza I’ve ever experienced. Honestly, it made Domino’s look gourmet by comparison.

monica-l-student2
06.10.2024

Just removed (the non-airtight) lid of a frozen carry-out, Sausage deep dish. It 's become soooo tiny. Wow are they skimping. My parents bring us these every year because we are out of state. Yay for us but we miss our amazing Chicago pizza! At one time you could see an 1/8 to 1/4 of an inch of the crust. Now, some parts are close to 1 inch. Less pizza more crust. Very sad. I will still give it four stars, well because it is Lou 's of course. We were just hoping something so good would never change, but it has. I just hope they don 't charge too much for this little thing!

karen-n-restaurant37
06.10.2024

I always order the thin crust and it never disappoints—it's always delicious! The boneless wings and salads are fantastic as well. The staff is consistently courteous and friendly.

northwod-val
17.02.2024

My family got quite sick with vomiting and diarrhea after dining there. When I called to report the issue, they said they had no record of our order. We definitely will not be going back.

FAQ

The restaurant offers the opportunity to watch sporting events on a TV / screen.

The premises on site are wheelchair accessible and can also be used with a wheelchair or physiological limitations.

The restaurant also takes credit cards from the common providers as a means of payment.

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