Subway - Brisbane

Fast Food, Delis, Drinks
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Subway

Subway
3.3 / 5 (930 reviews)

Description

Subway Taigum presents a mixed bag of dining experiences. While some patrons commend the restaurant for its friendly staff, quick service, and a cozy atmosphere, others express dissatisfaction with inconsistent food quality and service. Complaints range from inadequate portion sizes and forgotten ingredients to long wait times for online orders that resulted in cold, soggy meals. Despite the glowing reviews highlighting exceptional customer service and fresh food, significant issues with order accuracy and staff responsiveness are evident. Overall, the restaurant has the potential for greatness but needs to address its numerous shortcomings to enhance the customer experience.

Last update: 17.01.2026 from: Habbi

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★ 3.3 / 5 from 930 reviews
habbi
21.07.2023

I was assisted by a very helpful young man named Prasanna during a busy rush at the restaurant. One of the other staff members made a mistake with my sub, but Prasanna quickly remade it for me despite the rush. Overall, the store was busy but the service was excellent.

sam-52
21.07.2023

I wanted to post this review for two yearsbut every time said need to support local busineses. These guys take customers for granted anf do not wish to improve. Food area is always messy and not presentable. Food formula is not followed properly and staff seldom greet you!!!

prabin
21.07.2023

This Subway is great and best in the town! Atmosphere is chill and cool as the staffs working there are really friendly. They know what they’re doing and what they’re serving to customer, and you can tell making the customers happy is their main priority. The food is absolutely fresh and good and they place is very hygiene. I will recommend this place to everyone as I have been there so many times and every single time, they made me happy.

andrea-246
21.07.2023

I bought a sub for lunch today while working from home. I have limited time, but I was very impressed by the friendly and efficient staff. I'm grateful that I was able to get in and out quickly. During these challenging times, it was nice to see friendly staff and a clean restaurant. People are too quick to complain and not enough of us take the time to acknowledge a job well done. Thank you for a job well done. Stay safe everyone.

r-user-7
21.07.2023

The customer service at this restaurant is exceptional, and the breakfast meals are delicious. They offer a wide variety of food options throughout the day. The cozy environment adds to the overall dining experience, and I especially enjoyed the bonus cookies that came with the larger meals.

FAQ

The restaurant also offers gluten-free meals.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological disabilities.

More information

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