Subway - Brisbane

Fast Food, Delis, Drinks
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Subway

Subway
3.3 / 5 (930 reviews)

Description

Subway Taigum presents a mixed bag of dining experiences. While some patrons commend the restaurant for its friendly staff, quick service, and a cozy atmosphere, others express dissatisfaction with inconsistent food quality and service. Complaints range from inadequate portion sizes and forgotten ingredients to long wait times for online orders that resulted in cold, soggy meals. Despite the glowing reviews highlighting exceptional customer service and fresh food, significant issues with order accuracy and staff responsiveness are evident. Overall, the restaurant has the potential for greatness but needs to address its numerous shortcomings to enhance the customer experience.

Last update: 17.01.2026 from: Toby

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★ 3.3 / 5 from 930 reviews
toby-21
21.07.2023

Had lovely service from a employee named Jaiden only to find out he's forced to work 5 hour shifts with no breaks. This is not right we should not be supporting this business. I'm surprised he hasn't quit yet.

sam-52
21.07.2023

I wanted to post this review for two yearsbut every time said need to support local busineses. These guys take customers for granted anf do not wish to improve. Food area is always messy and not presentable. Food formula is not followed properly and staff seldom greet you!!!

d-user-2
21.07.2023

Previously they have been consistently skimping on the salads. Then today had to repeat what bread three times, twice for the cheese and still got it wrong. Then laughed about it with the other staff. I left then as I had seen previous customers having essentially the same experience with several of the staff. I wouldn't recommend this particular Subway to anyone.

miriam-45
21.07.2023

Subway Taigum is honestly the worst subway franchise. We ordered through door dash 25 minutes prior to delivery and they prepared it straight away before a driver was even assigned and left it sitting on the counter for 20 minutes. When we called them give feedback and suggest they start making it once the driver gets to the restaurant so the food isn’t stale, cold soggy they completely disregarded us and passed blame elsewhere. The staff there make messy subs, they don’t want to listen to any customer feedback and they do nothing to help improve their standards. I recommend no one go there.

prabin
21.07.2023

This Subway is great and best in the town! Atmosphere is chill and cool as the staffs working there are really friendly. They know what they’re doing and what they’re serving to customer, and you can tell making the customers happy is their main priority. The food is absolutely fresh and good and they place is very hygiene. I will recommend this place to everyone as I have been there so many times and every single time, they made me happy.

FAQ

The restaurant also offers gluten-free meals.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological disabilities.

More information

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