Reviews

Overall Total Score
3.1 out of 5
Good | 850 reviews

What Marie Shavers likes about Dairy Queen Grill Chill:
I was unable to complete the survey on my receipt, but I had to give a shout out to Ms. Erica! She was patient, kind, and professional as my kids struggled to place their orders. As I was leaving, she saw me struggling with all my belongings and promptly came to my rescue with a DQ bag to help me package everything. I believe in acknowledging small acts of kindness, and Ms. Erica, along with the delicious ice cream,... View all feedback. What Kirsten Schwehm doesn't like about Dairy Queen Grill Chill:
This restaurant is incredibly chaotic. I have never seen such disorganization with 6 people working in a fast food restaurant. I had to go up to the counter multiple times to inquire about my order, and each time I had to remind the staff of what I had ordered. One employee was wandering around with a chocolate cone, asking random people if it belonged to them. It seemed like no one was in charge. The whole experienc... View all feedback.

Reviews from various websites

Menu
3.4 ★ from 10 reviews
Roma
24.06.2022 - 05:37

Great as always! Had my favorite frozen treat a large dipped cone. Very friendly and fast service

Americo
24.06.2022 - 05:37

This was the FIRST Dairy Queen we saw on our way home from Gatlinburg. We took the exit and ordered us some Blizzards as a treat! They were perfect!

Mitchell
24.06.2022 - 05:37

Food is outrageously expensive. Customer service is poor, food is AWFUL never again

Sienna
24.06.2022 - 05:37

Little more than I wanted to pay for a sundae, but nice ppl and good food

ელგუჯა
24.06.2022 - 05:37

I ordered the chicken basket at this restaurant. Unfortunately, the chicken and fries were not fresh. It was hard to identify the waiter as they were wearing a...

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Restaurantji
2.8 ★ from 163 reviews
Marie
23.02.2024 - 18:12

I was unable to complete the survey on my receipt, but I had to give a shout out to Ms. Erica! She was patient, kind, and professional as my kids struggled to p...

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Heather
23.02.2024 - 18:12

The manager at this restaurant has a haughty attitude. We ordered our ice cream, but two other orders were served before ours. When we inquired about our order,...

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jim
23.02.2024 - 18:12

We had a terrible dinner. We ordered the flame thrower burger meal and were charged extra for fries and a large drink, even though we didn't want them. The burg...

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Sha
23.02.2024 - 18:12

I’m 47 yo and never eaten at a DQ. I didn’t know what I was missing!!Delicious.At this location, anyway. I would NOT eat at the one in Meridian near where I liv...

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Rimmy
23.02.2024 - 18:12

The way you treat your customers is disgusting. Every time we have gone has gotten worse and worse. The last time we went, which was today the girl at drive tho...

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Sirved
2.9 ★ from 43 reviews
Jarrod
27.01.2024 - 15:53

Friendly service but ordered two chicken finger baskets and only got one through the drive thru.

Aven
27.01.2024 - 15:53

The staff at this location was so kind and professional. We got our order quickly and it was delicious!

Dawn
27.01.2024 - 15:53

I needed a custom ice cream cake and attempted to contact the restaurant for 7 days, with no success. Despite placing my order online 4 days in advance and requ...

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Elizabeth
27.01.2024 - 15:53

It was okay. The customer service was okay, nothing outstanding but not terrible either.

Kirsten
27.01.2024 - 15:53

This restaurant is incredibly chaotic. I have never seen such disorganization with 6 people working in a fast food restaurant. I had to go up to the counter mul...

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