Shell - Boyce
Shell
Description
Feedback
The restaurant has received 4 stars overall, with friendly service from the older gentleman and blonde woman. However, a young black girl gave the reviewer a perplexed look and did not address the line forming behind the reviewer. This behavior lowered the overall rating to 3 stars. The reviewer believes that the girl's focus on making them feel uncomfortable was unnecessary and may be a trend among younger individuals who support the Democratic Party. They believe that customer service should prioritize making customers feel welcome rather than uncomfortable.
I have a membership card but the cashier never bothers to read it to give me the 5 cent discount. I tried to pay at the pump but once again, it wasn't working. The cashiers here are extremely indifferent and unfriendly. There are no positive aspects about this place – they really need to work on improving the customer service culture.
