Urban Reef - Bournemouth

Went here on a Wednesday afternoon, for a birthday lunch. Didn't reserve because, well, it was a Wednesday. Stood outside with 3 other couples for 15 minutes wa... read more Went here on a Wednesday afternoon, for a birthday lunch. Didn't reserve because, well, it was a Wednesday. Stood outside with 3 other couples for 15 minutes waiting to be seated, when there were clearly plenty of seats, but they won't let you just go in. We left at the 15 minutes point. If it takes that long to seat you, how long to serve you? Perhaps they were short of staff, and I can sympathise, as a lot of folks are these days, but we weren't going to stick around to find out and we went elsewhere. Shame. Used to like coming here. Food: 1 Service: 1 Atmosphere: 1 Meal type: Lunch

Normally I am very pleased with Urban reef.. Having eaten at this restaurant over a 15year period. I personally think the food and service was better when we fi... read more Normally I am very pleased with Urban reef.. Having eaten at this restaurant over a 15year period. I personally think the food and service was better when we first stated going there, but unfortunately they fell way short of expectations this time roand. As said we having been going there for 15 years now, mainly on my wife's birthday. Bournemouth/Boscombe beach is her favourite beach to visit and Urban reef has always been the restaurant if choce. This year was a big one, her 50th and in true fashion, we booked a table with the restaurant a few weeks in advance and traveled down from Bromley as normal to spend a day and night in Boscombe and do as we normally do, have a meal at Urban reef. We arrived on time and found that the restaurant upstairs which we assumed was where we would have booked a table, was closed to a private function. The dining downstairs is more informal and has a different menu, so we were not able to order what we were hoping to order. The seating downstairs is also not as comfortable , is very noisy because eits by the bar and the food options limited. If we arrived without a reservation as most folk did that evening, we would have gotten a seat anyway, by loos if it. The service of the bar/ restaurant are not well trained as the main restaurant and so the service is not as what we are normally accustomed when we dine here normally. The staff were not friendly, inviting and manured as normal. They knew from the booking that this was a birthday celebration and at no pint from the booking date to the eving of us attending, were we told that the main restaurant would be closed. I'm not sure we will go back next year again after this. Food: 4 Service: 2 Atmosphere: 3

I don't usually leave reviews but the service and food was excellent. We reserved a table online for the restaurant. Had a lovely time, great service checking i... read more I don't usually leave reviews but the service and food was excellent. We reserved a table online for the restaurant. Had a lovely time, great service checking in regularly before, during and after food. Great food with an updated menu. I would highly recommend, just from the service alone let alone the great food. We will be booking again. Thank you Urban Reef!

Nice. Food: 3 Service: 4 Atmosphere: 3 read more Nice. Food: 3 Service: 4 Atmosphere: 3

Had a family breakfast here. Lovely food in a great location. Staff were friendly and helpful. Good portions sizes and reasonable bill to finish. We will return... read more Had a family breakfast here. Lovely food in a great location. Staff were friendly and helpful. Good portions sizes and reasonable bill to finish. We will return.