Wendy's - Boulder

Fast Food, Burgers, American

Wendy's

★ 3.0 / 5 (149 reviews)

Wendy's has become a focal point of mixed experiences for customers, revealing a stark contrast in service and food quality. While some patrons praise the restaurant for fresh, gluten-free options and quick service, others express frustration over rude staff, rising prices, and diminished portion sizes. Complaints indicate a lack of accountability from management, with issues like cold food and unsatisfactory resolutions upon complaints. Despite its potential as a beloved fast food spot, inconsistency in service and food quality has left many questioning their loyalty. Wendy's must address these operating challenges to enhance customer satisfaction moving forward.

Last update: 17.01.2026 from: User

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★ 3 / 5 from 149 reviews

Was Anonym at Wendy's a mag?
Best fast food restaurant in Boulder!!! Food is fresh, hot and gluten free/dairy free options. They never mess up my order and it's always fast, friendly service. Highly recommend this Wendy's!!! Yum! View all feedback.

What Anonym dislikes about Wendy's:
personal problems? come on. this excuse is getting punctual. covid is over. bring people in to work. the closure on 2100 is not acceptable, especially when I see that 6 to 7 workers in their vehicles are sitting on the parking space 2120, and the position should be open up to 2300. get it together. if not, close the location. View all feedback.

★ ★ ★ ★ ★

Eating is typical for wendys. the parking space and the journey through are an alpt room for navigating. I have been doing

★ ★ ★ ★ ★

Personal problems? come on. this excuse is getting punctual. covid is over. bring people in to work. the closure on 2100 is not acceptable, especially when I see that 6 to 7 workers in their vehicles are sitting on the parking space 2120, and the position should be open up to 2300. get it together. if not, close the location.

★ ★ ★ ★ ★

I asked for ketchup and lady said that was already in the pocket. No, there was no one. would have been better to ignore me than lie.

★ ★ ★ ★ ★

They have at least one drive thru girl with a funky little attitude, I'm probably the most easy going person to deal with but she clearly is not satisfied with her job and should probably NOT be customer facing.Food: 4/5

Zach

15.09.2023

★ ★ ★ ★ ★

Came at 8:30pm a night last week. Everything was cold had to toss out the leathery hard chicken nuggets. Tried to get a meal to replace the bad one the female manager told me she wouldnt do anything cause I didnt call in to complain. Never returning to this location horrible customer service from your manager!!!Food: 1/5

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