Smashburger - Boulder

The food was excellent, but the service stood out even more. I was welcomed by a friendly cashier around 9pm on a Monday night. I was able to observe the custom... read more The food was excellent, but the service stood out even more. I was welcomed by a friendly cashier around 9pm on a Monday night. I was able to observe the customer...

I went to the restaurant and ordered a Bacon and Brisket burger on a gluten-free bun, and let me tell you, it was absolutely delicious and massive! I can't wait... read more I went to the restaurant and ordered a Bacon and Brisket burger on a gluten-free bun, and let me tell you, it was absolutely delicious and massive! I can't wait to try their dairy-free shake next time. The service was fast and friendly.

Upon arrival, the employee at the counter informed us of a 20 minute wait, which we were fine with. However, after waiting for 30 minutes, they finally brought... read more Upon arrival, the employee at the counter informed us of a 20 minute wait, which we were fine with. However, after waiting for 30 minutes, they finally brought out...

This place really needs to confided new management?? I?m a delivery driver and I have never once been here when an order is ready to be picked up and I?ve been... read more This place really needs to confided new management?? I?m a delivery driver and I have never once been here when an order is ready to be picked up and I?ve been doing this for a few years today I came in it was a 25 to 30 minute wait for a burger andthe place was completely and totally empty.

I was yelled at three times by an employee for standing too close to the counter, even though I was right under the "Stand here for online orders" sign. I was s... read more I was yelled at three times by an employee for standing too close to the counter, even though I was right under the "Stand here for online orders" sign. I was simply picking up my order when the employee behind the counter was incredibly rude to me. I didn’t say anything to her, but she started yelling because she felt I was too close while she was having a personal conversation. There must be something wrong with her, but either way, I won’t be returning to that location.