Subway - Bothell
Subway
Description
This neighborhood sandwich shop delivers wildly mixed experiences: standout days feature fresh bread, crisp vegetables, generous portions and warm, helpful staff, while others report rude service, inconsistent pricing, coupon refusal, hygiene concerns (including a mold report), failed online orders with charges, and unreliable opening hours. Service is generally fast and app ordering exists, but preorders aren't always set aside. Great for quick, customizable lunches when everything's right — but bring caution: verify charges, prices, and coupon policies before you buy.
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Feedback
I used the Android app on my phone, and the ordering process was quick and straightforward. However, when I arrived at the restaurant, I had to wait several minutes behind customers who hadn’t ordered ahead, which left my nicely toasted sandwich cold. I ended up taking off one star for that. Perhaps they could implement a system similar to Papa Murphy's, where pre-orders are set aside so we can just pick them up and go?
To our delight, these sandwiches were the best we’ve had in years! The bread was fresh, the vegetables were crisp, and the quality of the meat was impressive—there was a generous amount, too. This is what brought us back today: the superior quality of the ingredients. We had previously stopped eating at Subway due to declining ingredient quality, but this experience has changed our minds. We might even come back weekly! A big thank you to the ladies working at this Subway location; your efforts truly made a difference! This was hands down the best lunch we've enjoyed in years!
I find Subway to be a fast food option I can accept because it allows for the creation of fairly healthy sandwiches, they're quick to prepare, and they are satisfying.
They do not accept coupons, which suggests that the owner is greedy. This raises concerns about other ways consumers might be getting shortchanged.
This location stole my money, I put in an online order and my bank account was charged but they said there was no order. after I showed them a screenshot of the charge that had the date and time they called me a liar. I never got my sandwiches even though the money was taken out of my account. I Would not recommend unless you are okay with the risk not getting food after you pay for it.
