Red Robin Gourmet Burgers - Bothell

As many of you are, I am also a fan of Red Robin.  Due to Covid 19, I have not been eating out or doing any outdoor activities much. After practicing golf at a... read more As many of you are, I am also a fan of Red Robin.  Due to Covid 19, I have not been eating out or doing any outdoor activities much. After practicing golf at a driving range, I was so starving and ended up calling to Red Robin in Bothell to place a to go order.  By the time I arrived at the restaurant, I saw tons of people waiting in line to dine in.  Luckily, I didn 't have to wait in line because I was there just to pick up my to go order. Friendly staff welcomed me and asked for my name so she can locate my order.  My order was already available on the table for me to pick up.  I was able to leave promptly after making a payment.  It was fast, easy, and convenient. This time, I ordered a 'Mad Love ' burger from the finest burger menu.  The finest burger is a premium burger offered by Red Robin.  It is a little bit expensive than the gourmet burger.  It was actually a first time for me to place the finest burger. The burger was very juicy and cheesy with Cheddar and Parmesan crisp, Provolone, and Swiss.  It came with avocado, bacon, and other vegetables to make it taste better.  I love the toasted brioche bun.  You can never go wrong with the brioche bun. For french fries, I asked for 6 different sauces honey mustard poppy seed, jalapeño ranch, campfire mayo, sweet spicy ketchup, roasted garlic aioli, and smoke pepper ketchup.  I paid extra 75 cents each for the roasted garlic aioli and smoke pepper ketchup sauces.  It was definitely worth it.  I recommend to try out the smoke pepper ketchup sauce if you haven 't tried it. Overall, it was a good to go experience during Covid 19!

My family and I love coming to RR. This location is the one we mostly frequent. Service is good for the most part, it can depend on how busy they are. The food... read more My family and I love coming to RR. This location is the one we mostly frequent. Service is good for the most part, it can depend on how busy they are. The food tastes great and we love bottomless fries This time we had crispy chicken salad and my burger was Mad Love. We also have Red Royalty rewards and appreciate having a free entry on a birthday and earning 1 free entry after 9 paid entries. That's so cool

We love this Red Robin's, we go here all the time and the staff are such kind and caring waiters and waitress. The atmosphere is excellent and the service can b... read more We love this Red Robin's, we go here all the time and the staff are such kind and caring waiters and waitress. The atmosphere is excellent and the service can be long but they are very friendly and they bring fries to help the wait.

I really dislike this Bothell location. 90% of the time the order is not ready when I get there (and I usually get there on time, and expect to wait I 'm very p... read more I really dislike this Bothell location. 90% of the time the order is not ready when I get there (and I usually get there on time, and expect to wait I 'm very patient . Today, I arrived at the est ready time. Called curbside, they said it was stillbeing made. Waited 20 minutes (total of 45 mins from submitting it online and watched multiple people pull in and out so I wentinside. The young lady mentioned to everyone waiting, they were having a kitchen issue and were short staffed so the wait timewas a little longer. Fair enough. After a few mins of waiting and/or to be acknowledged personally, I looked over and my orderis on the rack!!! I asked if we were just waiting for the drinks and she was shocked and asked if that was my order?? Really? Atthat point I checked the food, and it was already Lukewarm!! Not ok! My burger was pink too! I mean, I don 't mind a littlepink, but this was pretty damn pink! I have pics to prove! I didn 't have time nor was I going to wait another hour to have itall remade.The other 10% of the time, they either forget something, make a mess of the sauces, or the food is flat out cold uponmaking it to my car. I know I 've said this before, but I 'm truly sticking with it this time, if I ever want a to go order fromRR, I will drive the extra 15 mins each way and go to the Woodinville location. I 've never had an issue there and they have moreoptions on the online menu. I couldn 't even order a strawberry milkshake, (unless I attached it to a kids meal, which I tried tobut it magically didn 't appear upon hitting place order , from Bothell location! #DoneWithThisPlaceForToGoOrders I 've alwayshad a pleasant experience with dine in but I will never do curbside/Togo again here

I have left this restaurant twice and have decided not to return. During my first visit, I went with a vegetarian who specifically requested a salad without bac... read more I have left this restaurant twice and have decided not to return. During my first visit, I went with a vegetarian who specifically requested a salad without bacon, but they ended up serving a different salad that also had bacon. Last night, I took my 6-year-old granddaughter, and while the service we received from our server was outstanding, it didn’t make up for the truly terrible food. I usually enjoy Red Robin and have had good experiences at other locations, but this particular one has had ongoing issues for a few years. I normally don’t write negative reviews, but I’m frustrated about wasting my money there on multiple occasions.