Panera Bread - Feedback

This restaurant used to be great, but it has really declined. I understand that prices have increased, but the cost hikes don’t justify the use of thin bacon wi... read more This restaurant used to be great, but it has really declined. I understand that prices have increased, but the cost hikes don’t justify the use of thin bacon with barely any on the sandwich. The salad was decent, and the mac and cheese was just okay. We had to place our own order and weren’t greeted upon arrival. The mac and cheese wasn’t very warm and needed reheating, and we felt ignored when we asked for help. When I requested a to-go container, the staff member's attitude was off-putting. Honestly, I won’t be returning—I could go to another restaurant for the same price and get thick bacon, excellent service, and a more enjoyable experience. So, farewell Panera, and good luck.

Amazing Panera Bread location. The food was fresh. They had an issue with our order but were prompt enough to remake our sandwich. Highly recommend. read more Amazing Panera Bread location. The food was fresh. They had an issue with our order but were prompt enough to remake our sandwich. Highly recommend.

This place has lost its charm. I truly hope it gets back on track. read more This place has lost its charm. I truly hope it gets back on track.

Did not receive ordered items. Had to drive back to the store to get our sandwich. No apologies and no accountability from the staff. Portions are MUCH smaller... read more Did not receive ordered items. Had to drive back to the store to get our sandwich. No apologies and no accountability from the staff. Portions are MUCH smaller now and prices MUCH higher. My turkey BLT was all bread and very little toppings. Bye Panera!!!

This location is always clean and so prompt and efficient! The staff are always so friendly and helpful. I was greeted and helped by Emiline! read more This location is always clean and so prompt and efficient! The staff are always so friendly and helpful. I was greeted and helped by Emiline!

I accidentally scheduled a breakfast catering order for the wrong date and time, but they kindly agreed to deliver on the updated date and time at no extra char... read more I accidentally scheduled a breakfast catering order for the wrong date and time, but they kindly agreed to deliver on the updated date and time at no extra charge. I was prepared to pay an additional $280 for my mistake, but they showed me incredible grace and understanding. It was truly impressive! I'm very grateful for their support. We rely on them for all our company meals. Kudos to this cafe!