Dunkin' - Bloomington

Coffee, Chocolate, Sandwiches

Dunkin'

3.4 / 5 (35 reviews)

Description

At this popular donut shop, the experience is decidedly mixed. While many patrons cherish the fresh, early-morning donuts that shine as the main attraction, others express disappointment due to a lack of available menu items and issues with food quality, particularly concerning burnt coffee and greasy hash browns. Despite commendable service from some employees, inconsistent management practices, such as machine maintenance during peak hours, detract from the overall experience. Diners appreciate the inviting atmosphere, but many urge the establishment to address the ongoing quality and service issues to maintain its beloved status among customers.

Last update: 17.01.2026 from: Moshe

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★ 3.4 / 5 from 35 reviews
smenchaca
16.09.2022

In my experience, cleaning is usually done at the end of the day in food establishments. Additionally, if certain items are not available, other companies often block them on their app to prevent customers from ordering them. Why was there a complete shutdown of all food machines in the middle of the day? My past visits to this restaurant have been successful, with employees consistently delivering orders efficiently. The drinks and donuts from this order were delicious. I believe that the decision-makers or those compelled to take such actions should reconsider their approach. A possible solution could involve cleaning one machine at a time throughout the day to avoid such disruptions.

kautzer-corrine
16.09.2022

This Dunkin' Donuts location is the best one around, especially when compared to the Dunkin' Donuts in Richfield at Penn and 66th.

kautzer-corrine
16.09.2022

I have been in my life with many dunkins and by far this is the biggest customer service experience. kait has totally gone out of her to make a command right! there is a reason why Dunkin’ was my favorite about the yrs and only confirms why America is running on Dunkin’! I thank you kait from me and my stepdaughter!

vkoelpin-office27
16.09.2022

I have been to this restaurant several times in the past week and their coffee is terrible. The flavors are burnt and even the smell is burnt when you remove the lid. We ordered iced coffee and couldn't even drink it! I would reconsider going to this place unless they start cleaning their coffee pots properly.

vuleta47
16.09.2022

Stopped in for the first time since it was close to where i was at. It was 7:45 and there were maybe 8 or 9 selections. The glaze and the frosting looked like they were running out that day, as it was pretty thin. I usually go to Sonrise and will probably go back there. Their donuts are quite a bit better than what I had at dunkin. Probably the difference between a small local business and a regulated chain store.

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