Arby's - Bloomington
Arby's
Description
Arby’s on Lyndale has garnered attention for its inconsistent service and quality. While some diners rave about the delicious roast beef sandwiches and the surprisingly good triple chocolate cookies, others express frustration over long wait times at the drive-thru and missing items in their orders. Reports of untrained staff and poor customer service experiences have left many patrons disheartened. Despite its recent return to regular hours, the restaurant's reputation suffers amid complaints of understaffing and quality control issues. While some faithful customers continue to enjoy their meals, the overall dining experience leaves much to be desired.
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The fries were not the right size. It was supposed to be a large crinkle fries. It was a small fries.
Tried the Hushpuppy Breaded Fish Strips 5pc for the first time and it was fantastic.
I had a delicious roast beef sandwich and an Arby's turkey slider. I'm not really into sugary or salty snacks and desserts, but I have to say that Arby's triple chocolate cookies are absolutely amazing!
I've experienced several occasions where my sides were missing from my order at this restaurant. I really wish I could get my entire meal all at once.
The customer service at the drive-thru window was absolutely terrible. The woman working there clearly had no interest in being there. When I informed her that she had given us incorrect change, she responded rudely and defensively. After we showed her the mistake, she had to call the store manager to issue the correct change. Unfortunately, the store manager's behavior was no better. It was unbelievable how poorly we were treated by two grown women. I will not be returning to this restaurant and I have serious doubts about its future success with such incompetent staff.
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QR-Code for the menu
