Reviews

Overall Total Score
3.3 out of 5
Good | 1027 reviews

What User likes about Kong Lam:
I have been a loyal customer of this restaurant since it first opened years ago. The food is exceptional and the staff is very friendly and attentive. I have no complaints at all. View all feedback. What User doesn't like about Kong Lam:
I have been a loyal customer of this restaurant for years, but I can no longer endorse it due to its declining quality. The chicken has become stringy and appears to have been left in water for days, not just once but on multiple occasions over the past few months. The food has consistently been disappointing. It is clear that new management and a new chef are needed. View all feedback.

Reviews from various websites

Tripadvisor
2.6 ★ from 31 reviews

The customer service over the phone at this restaurant is awful. The person I talked to interrupted me multiple times while I was trying to book a reservation f...

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Lady that took my order was so rude and the food was terrible! Couldn't finish food in the end just tasteless and meat was tough and tasteless! Good customer se...

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Eireunicorn
12.10.2023 - 22:41

Popped in to the Kong Lam as I have visited here before on a few occasions. The staff were friendly and the service was good. The food however was dreadful. I s...

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This has got to be one of the worst eat in and take away restaurants that I have had the displeasure to eat from. The food to say the least was tasteless the ma...

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First time trying take out from here and since five of us ordered I got to try a good selection of their food. All good. Particularly liked the hot and sour sou...

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Despite some positive reviews, this restaurant seems to be receiving mixed feedback regarding its food quality. Some customers have complained of bland, tasteless dishes, undercooked meat, and unpleasant textures. Others have praised the friendly staff and delicious food, with one loyal customer calling it the best Chinese restaurant in the area. The restaurant may benefit from addressing inconsistencies in food preparation and ensuring a more satisfying dining experience across the board.

Google
4.3 ★ from 116 reviews
Natalia
07.03.2024 - 22:17

I highly recommend this restaurant for its outstanding food, including perfectly cooked meats, fish, and vegetables. The portion sizes are generous and the chef...

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Adam
22.08.2023 - 08:45

While on vacation from the United States, we decided to try out this restaurant. The Chinese food here is quite different from what we are used to in the US, bu...

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The staff at the restaurant were extremely friendly and accommodating when we visited after a long day of exploring. The food was delicious and satisfying.

Paul
22.08.2023 - 08:45

Great food at reasonable prices.

Reuben
22.08.2023 - 08:45

Food was amazing. Definitely going to visit again!

Menu
4.3 ★ from 3 reviews

This restaurant is a lovely place to dine. The staff is friendly and the atmosphere is relaxed.

The menu is beautifully crafted and the food is delicious. However, the drinks and regular items on the menu seem to be on the pricey side.

The staff was extremely friendly and accommodating when we stopped in after a long day of exploring Ireland for a meal. The food was delicious and satisfying.

Gastroranking-ie
1.7 ★ from 135 reviews
Int Restaurants
3.5 ★ from 742 reviews

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