Empire Chen - Bethlehem
Empire Chen
Description
Empire Chen in Bethlehem offers a split experience: when smooth, it’s a family-run, affordable spot for quick, tasty takeout and fast pickups; when not, customers report late deliveries, incorrect or deceptive portions, hygiene lapses, and rude, unhelpful service that resists refunds. Expect solid flavors at good prices on a good night, but be prepared for inconsistent quality and service problems that make visits a gamble.
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First off, ew! I got chicken pad tai and it was far from. I don’t even know what was in it. It was a mess, mostly soggy noodles and hardly any chicken. The pieces of chicken tasted terrible. I couldn’t eat any of it. The fortune cookies were expired and they didn’t give any utensils with my meal. I was told a delivery time and it arrived an hour after that. Terrible place.
We ordered from here and initially, they messed up the order. After they fixed it I noticed that there was hair in the food. I called to complain, and they said they would not do anything about it. They provide horrible service and are not clean. DO NOT ORDER FROM HERE EVER !!!!!!
This food was absolutely disgusting. spent almost $30.00 for only white rice , sesame chicken and lo mein. the food i got was so dry and the customer service was so deficient that i got hung up on. after calling back i was disrespected and denied a refund when i did not get what i paid for. definitely will NOT be ordering again.
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QR-Code for the menu
