Starbucks - Berlin

I visited here yesterday afternoon, and the woman with her hair tied up (probably the older one of the two Asian girls) was really rude. It was kind of pathetic... read more I visited here yesterday afternoon, and the woman with her hair tied up (probably the older one of the two Asian girls) was really rude. It was kind of pathetic how she acted as if she were above the customers. She kept snapping “What? What?” like she didn’t want to understand me or even take my order properly. I just gave up arguing with her. Her male colleague with the cap was friendly though. Maybe she should learn from him. I didn’t bother checking her name tag this time, but if she keeps that attitude, I’m sure I will. From other reviews, it seems being rude is pretty much standard here. Guess they’re proud of it. Service: 1

You see iced cappuccino on the menu, so you order and pay for it at the counter. However, you receive a hot cappuccino instead because the barista decided to ma... read more You see iced cappuccino on the menu, so you order and pay for it at the counter. However, you receive a hot cappuccino instead because the barista decided to make it that way, saying, “I don’t make iced cappuccinos.” Is this considered normal practice? Or what’s your view on this?

I've been working here for a few hours and the staff, where very nice. I had an ice cream and a muffin. the chocolate cheesecake muffin is beautiful, but better... read more I've been working here for a few hours and the staff, where very nice. I had an ice cream and a muffin. the chocolate cheesecake muffin is beautiful, but better shared with a friend! it's pretty big and very sweet!

Food: 3 Service: 3 Atmosphere: 3 read more Food: 3 Service: 3 Atmosphere: 3

Worst Starbucks i have ever been. I am a fan but this experience wasn’t starbucks worthy. Service at register does not know their products. No offer of water wi... read more Worst Starbucks i have ever been. I am a fan but this experience wasn’t starbucks worthy. Service at register does not know their products. No offer of water with my espresso. When asked I got a dirty glass with water. Will not go back here.!!! Update;2022-04-16 Entered by accident. After I bought my coffee recognized this place. This experience is very good. As I expect it from StarBucks. So changed the review to positive