Kirin - Berkeley

When I arrived, I was shocked to see a bill for $68. The young man at the front explained that the rice and snow peas were treated as separate orders and that t... read more When I arrived, I was shocked to see a bill for $68. The young man at the front explained that the rice and snow peas were treated as separate orders and that the small box of shrimp I ordered cost $18! I was visibly upset and expressed my frustration, but he went ahead and processed the payment. Not wanting to create a scene, I left, still in disbelief. Once I got to my car, I decided to call back to convey my dissatisfaction. I explained my feelings about not being given a total over the phone, but he only offered me a $2.75 credit for the rice. I had just left a $6 tip, and while he mentioned he would remember this for future customers, it didn’t help my situation. As a business owner myself, I would have handled the confusion differently. If there was an issue with an order, I would have removed the incorrect items right away, and if a customer called back just minutes after leaving, I would have invited them to return to rectify the situation. Ensuring guests leave happy is a priority for me, and that clearly didn't happen here. The experience still bothers me the next morning, though I know I need to move on. On the brighter side, the food is usually quite good, and we had a pleasant meal here in December. However, the food seemed greasier than before, and to be fair, my dining companion, who was unaware of my earlier experience, made the same comment. I’m giving this restaurant 2 stars because the food and service have been quite good in the past. However, I will seek out a different restaurant next time I want to order takeout or dine in.

This place falls into the okay category for me. It's not your typical Chinese restaurant, and it's not exactly fusion either. The food is decent overall, with s... read more This place falls into the okay category for me. It's not your typical Chinese restaurant, and it's not exactly fusion either. The food is decent overall, with some dishes aligning with traditional Chinese flavors while others don't quite hit the mark.Service is fine, and the food is just okay—nothing remarkable. There's nothing that makes me eager to return; it lacks that special something to set it apart. While it's a passable choice if you're in the neighborhood, there are likely more memorable dining spots worth exploring elsewhere.

The Manchurian beef and cashew chicken are both outstanding. As I mentioned earlier, the lychee martini is a must-try drink. While it's pricier than I'd prefer... read more The Manchurian beef and cashew chicken are both outstanding. As I mentioned earlier, the lychee martini is a must-try drink. While it's pricier than I'd prefer for a Chinese restaurant, there's not much you can do about it.

As a real Chinese who has lived in Beijing for four years, the homemade Zha Jiang noodle here is extremely terrible. The sauce is tooooooo salty! Besides, it’s... read more As a real Chinese who has lived in Beijing for four years, the homemade Zha Jiang noodle here is extremely terrible. The sauce is tooooooo salty! Besides, it’s not separated from those vegetables. I also noticed that all the cooks here are not Chinese. They are just making fake Chinese food to earn money from those people who have never tried the authentic delicious Chinese food. I highly recommend you guys to try other restaurants.

Our pastor introduced us to this place. Since then, we have been here for dates and group events. We also ordered take out delivery. Each time, the food has bee... read more Our pastor introduced us to this place. Since then, we have been here for dates and group events. We also ordered take out delivery. Each time, the food has been served hot, fresh, and tastes good. Good portion sizes. Customer service is good. Would ho again.