FIVE - Feedback

American, American, Bars

Reviews

Overall Total Score
3.7 out of 5
Very good | 2162 reviews

Reviews from various websites

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Last update : 07.03.2023

3.2 ★ from 23 reviews
cchruuy-hwangkraaeth
07.03.2023

Attentive service; very good food; reasonably priced; a nice range of food options; we only had 90 minutes to eat because we were going to the theater. The staff was skillful in working within this timeframe.

kelsi-walker-1
29.04.2021

I booked the Five because of good reviews. In short the server was very young, and acted it.She had not been trained on how to open a bottle of wine. She did not know how to pour wine.Our reservation was for pm, and only after we ordered a first course, and had the wine,did the server tell us that the kitchen closes at and we had to order the entire order now.Still being a good sport, we ordered. Of course, all the food came at once, and did not haveroom on our table.The food was just ok. The french fries were old. For this lovely restaurantsake, I hope this was a rare event. They should train their staff better. This server girl wasprobably trained in a low end fast food place and has not elevated her skill yet.She also didnot have good manners. The decor of the restaurant, the table layout, lovely. I would give it a second chance someday

kelsi-walker-1
07.03.2023

Well, I was just eating at the FIVE restaurant alone, the ambience was spectacular, the food and service was also great, and it was also a little quiet when I came there. I worked in hospitality and I know how a great service goes. Thank you for a spectacular experience. I'll see you soon when you open your business again.

kelsi-walker-1
07.03.2023

I had heard that the restaurant, 5, opened for dinner at 5:30, but I was able to make a reservation for 5pm on OpenTable, which was a bit confusing. I had tickets for an afternoon and evening play at Berkeley Rep, with a short break in between. The first play ended at 4:30, so I wanted to ensure we could have a leisurely dinner before the next show at 7. Luckily, they actually opened at 5 and we were seated immediately. The service was quick, allowing us plenty of time to enjoy a three-course meal, the lovely atmosphere, and our delicious food. Everything worked out even better than I had expected!

cathrine-hickle
29.04.2021

Five has been a good choice for before a performance. This time something happened. There was a disconnected communication between the kitchen and the service staff. Things changed after an order was placed much to the server's chagrin. Things were added that were not advertised and could trigger food allergies. We're told that Five is closing shortly to convert itself into a Mediterranean themed restaurant. My feeling is that the kitchen staff needs slapping around to improve the customer experience, i.e., the service staff and kitchen staff on the same page

As Five transitions to a Mediterranean concept, diners reflect on their experiences, revealing a tapestry of highs and lows. While the ambiance and decor received praise, inconsistencies in service and food quality emerged as common themes. Some noted friendly staff but highlighted a lack of training, particularly in wine service and communication about kitchen hours. The food, although occasionally delicious—especially the cookies—was often deemed mediocre, with complaints of over-seasoning and unappetizing fries. Despite these challenges, loyal patrons express hope for the future, eager to see what the revamped restaurant will bring when it reopens.

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