Dunkin' - Benson
Dunkin'
Description
At this Dunkin' a bright, clean counter and reliable coffee meet a roller-coaster of service: many customers praise energetic, helpful teams who handle mobile orders and remake drinks without fuss, while others report occasional rudeness, order mistakes and frustrating closing-time inconsistencies. Donuts are tasty but the selection feels dated, and healthy options are scarce. With drive-thru convenience and quick turnaround, it's a solid pick for commuters and app users — just be prepared for uneven service at times.
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Feedback
This is by far the best Dunkin' I've ever visited. We come here often, and the staff is consistently friendly, even with limited personnel! They've done an excellent job with our orders. Being a fast-food place, they occasionally overlook items, but it's not a big deal. Our coffee is always fantastic. I wish they offered more healthy options, but I understand their focus, and I will keep coming back!
Dunkin was just what I expected. The donuts were tasty, there was no line, and the cashier was pleasant. I can't say much more about the experience since it simply fulfilled my expectations.
I love the bagels here! If they had avocado toast, I definitely would have ordered it. The strawberry fruit refresher with green tea is fantastic!
If I could give this Dunkin negative stars, I would. Worst customer service I’ve ever received. Employee had an attitude, and on top of that, got the order wrong wouldn’t fix it unless I went back through the drive through and repaid. Even though they are the ones who got it wrong. I hope her day gets better and customer service improves.
