Wendy's - Benson
Wendy's
Description
At this Wendy's location, diners experience a mix of satisfaction and disappointment. While the food generally garners positive remarks, notably the Baconator and strawberry frosty, service tends to be hit-or-miss. Many patrons report extended wait times, even with mobile orders, and some express frustration over incorrect orders and indifferent staff. Conversely, a few highlight exceptional customer service and a pleasant atmosphere, particularly during busy times. Cleanliness appears inconsistent, but overall, this establishment has potential for improvement if management can address service speed and employee morale. For now, visitors may encounter both grumbles and gratitude in equal measure.
Images
Feedback
I usually use Drive- thru however I ventured inside and my customer service from the beginning to me receiving my meals was superb.Stop by Wendy's off Exit (319) Angie SmithfieldUsually a pleasant experience No Attitude from any of the employeesKeep up the great experience!!!
Was told at drive thru it would be 10 min wait before they would take my order. Then the employee laughed. 4/13/24 9:25pm
This particular Wendy's I went to was SLAMMED during lunch. The young lady at the front desk was EXTREMELY respectful, and the other staff were working together as well to get everyone's orders out in a timely manner. They did an AMAZING job!! PLEASE give them this message
I couldn't even get my Uber Eats order! I arrived at 10:30, and they wouldn't take my order at the drive-thru!
I've never understood we stood why this location is so horrible! I always try to give it multiple chances, but it lets me down every single time! It's always slow even when there are barely any customers. I once waited over 45 minutes in the store in a line of 3 people. You will sit in the drive thru line forever to get to the speaker, and when you finally do, you have to wait about 5+ minutes for someone to say something. The customer service is awful! They are not friendly, especially when the order is wrong. I have personally worked at Wendy's and know it's not the best job in the world, but come on! I would be embarrassed to say that I owned this place! They could make so much money if they actually would put some effort into it. I'm surprised it is still in business. The owner has to be hemorrhaging money to keep this place running.
Menu
Dessert
The vanilla version of our signature frozen dessert. Cool & creamy don’t do it justice. This is the smooth; thick; sweet dessert masterpiece that goes + everything on our menu. You deserve a dessert this good; so go ahead.
Combos
Pretzel Bacon Pub Classic ChickenA juicy; lightly breaded chicken breast; warm beer cheese sauce; Applewood smoked bacon; smoky honey mustard; crispy fried onions; pickles; & a slice of muenster cheese all on an extra soft pretzel bun. More than just a pretzel bun even though it doesn’
Chicken Sandwiches & More
A sizzling chicken breast grilled to perfection; + thick Applewood smoked bacon; Asiago cheese; creamy ranch sauce; crisp lettuce; & tomato; all on a toasted bun. Go grilled. Go home happy.
Breakfast
Fresh Baked Oatmeal BarGive yourself a wholesome start to the day + our Fresh Baked Oatmeal Bar made + whole oats; sweet blueberries & tart cranberries.
Side Orders
100% white‐meat chicken breaded to crispy perfection & served + your choice of 6 dipping sauces including Buttermilk Ranch; Creamy Sriracha; BBQ; Sweet Sour; Honey Mustard; / Side of S’Awesome. They’re trending in our restaurants & Twitter feed al
Fresh-Made Salads
Menu PDF
FAQ
More information
QR-Code for the menu
