Reviews - Sonic Drive-In
Reviews summary
At Sonic, patrons experience a spectrum of service and food quality that reflects both the charm and challenges of fast food. While many visitors rave about the delicious ice cream and friendly drive-thru interactions, others report frustrating errors in orders and inconsistent staff training. Complaints highlight inaccuracies, cold meals, and unprofessional attitudes, particularly during peak hours. However, loyal customers cherish the quick service and enjoy the welcoming atmosphere, noting it as a favored spot in the community. Overall, Sonic emerges as a place of potential, balancing joyful moments with opportunities for improvement in service consistency and staff engagement.
Was Kody Hastings at Sonic Drive-In a mag?
Great food, great service! Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fries, Cheeseburger Parking space Plenty of parking Parking options Free parking lot View all feedback.
What Karen Carlisle Carlisle dislikes about Sonic Drive-In:
Food has been cold last three visits. Things I've asked to be added on has been left off. I even used the sonic app to order ahead and put time of arrival. Food wasn't even ready. Food wasn't started till I got there. I had to wait an additional 15 minutes after giving them 15 minute arrival time. So no use of ordering ahead that day. Quality of food hasn't been good like it use to be. So I haven't been back. View all feedback.
Reviews from various users
Last update : 23.10.2023
Food has been cold last three visits. Things I've asked to be added on has been left off. I even used the sonic app to order ahead and put time of arrival. Food wasn't even ready. Food wasn't started till I got there. I had to wait an additional 15 minutes after giving them 15 minute arrival time. So no use of ordering ahead that day. Quality of food hasn't been good like it use to be. So I haven't been back. Service: Take out Meal type: Lunch Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 4
Beebe is a great place along with any other Sonic around AR Service: Dine in Meal type: Lunch Price per person: $10–20
Great food, great service! Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fries, Cheeseburger Parking space Plenty of parking Parking options Free parking lot
Window server was amazing. Service: Take out Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Cream Slush
The service was fast enough but the food was was cooked was past it's hold time and should have been thrown away and cooked fresh Service: Take out Meal type: Dinner Price per person: $10–20 Food: 2 Service: 3 Atmosphere: 2
Last update : 02.09.2022
I'd give no stars if I couldOrdered our food and nothing Asked 25 mins into our wait, nothing.
Food is overpriced and usually arrives cold or incompleteSweet tea is sometimes great, but sometimes so bad you can't drink it.
Orders are regularly incorrect and often rung up incorrectly resulting in being overcharged.
First I love sound, but this trip was ridiculous. because everyone knows that not all card readers work at all levels. if he's gonna take us our food, let's tell her our card doesn't run. she takes the card and rides around to steal our order. about 10 minutes, and several sluts of my earthy rock, later she shows up again and says the computer is down. we tell her we're going to a cash machine to withdraw the money for our order. rudely she answers, I will take that back!....HUH? I understand you have to pay for your services, but don't talk to me as if I'm white! very unprofessional sonic! will not come back into these!
I ordered a simple burger deal. But I only got 2 bites and began to vomit. From that on for 2 days I was sick. I got food poisoning.
Last update : 21.12.2025
First of all I love sonic, but this trip was ridiculous. As everyone knows not all card readers in all the stalls work. When the car hop brings us our food we tell her that our card won 't run. She takes the card and frantically runs around to ring our order up. About 10 minutes, and several slurps of my strawberry shake, later she shows back up and says the computer is down. We tell her that we 'll run to an ATM really fast to withdraw the cash for our order. Rudely she replies ' I 'm gonna take
I just love Sonic. But, I gotta say. This place is barely ever packed but, you would think they are because it takes them forever to answer the red buzzer. Also, takes them awhile to get it to you. I see the car hops walking so slow but, other Sonic drive-ins they're practically breaking their neck to hurry and get it to you. Just sayin...
Very disappointed in this sonic for past year or more. Food is always wrong or looks thrown together and drinks or ice cream cups are never wiped off. Presentation and quality has just gone down hill. Seems worse in mornings and evenings. I don't tip anymore because of this.
Last update : 24.10.2023
I ordered a bacon cheeseburger toaster and tots with unsweet tea at this restaurant. The only thing that was correct was the tea. When I got home (15 miles away), I discovered an order of jalapeño cheese poppers in the bag instead. I called the manager and he offered to remake the order if I returned to the restaurant. However, he then made excuses about training a new person at the drive-thru window. If the training is so poor that mistakes like this are common, I can understand why there are issues. I would not recommend coming to this restaurant.
