Vapiano - Basel

After spending ages finding somewhere to go for dinner we came across this place as it looked quite busy and prices looked reasonable. The food was lovely, lots... read more After spending ages finding somewhere to go for dinner we came across this place as it looked quite busy and prices looked reasonable. The food was lovely, lots of choice and very fresh (made in front of you) Only downside was, my food was ready before my partners so I'd nearly finished by the time his was ready. Would definitely come back though as the food was so good!

We ordered 2 Caesar salads and almost at the end of our dish, we found a plaster in the dish. First thought it was a piece of paper but no, it was a plaster!! W... read more We ordered 2 Caesar salads and almost at the end of our dish, we found a plaster in the dish. First thought it was a piece of paper but no, it was a plaster!! We then realised having seen the cook with a red napkin aroubd her fingers. So she lost her plaster and didn 't fu... look for it! We claimed to the responsible person and besides offering a coffee, she said we shouldn 't pay for the salad. However once at the check out, we were told to pay for the whole meal. Another 10 ' to ask the responsible person back to confirm. What a shame!! Never again!

Disappointing trip to Vapiano tonight, Pasta dishes arrived very quickly and good quality. Unfortunately, despite only a few customers, the Pizza took about 45... read more Disappointing trip to Vapiano tonight, Pasta dishes arrived very quickly and good quality. Unfortunately, despite only a few customers, the Pizza took about 45 minutes. First one burnt, and the final product undercooked too hungry to care at that point. Staff seemed generally unconcerned.

In principle it is an overpriced self service restaurant. The same chain in Germany is half or even third price. Anyways, we went for a lunch with friends, and... read more In principle it is an overpriced self service restaurant. The same chain in Germany is half or even third price. Anyways, we went for a lunch with friends, and they completely missed the order of five pizza on an absolutely not a busy day. To make things worse a friend of mine did not even get his pizza.We asked for the manager, to be fair she apologized and offered us a coffee, but we had it elsewhere...

We were recommended this restaurant by our son who lives in Basle. We only had pizza for lunch and it was very good. Our little grand daughter loved waiting for... read more We were recommended this restaurant by our son who lives in Basle. We only had pizza for lunch and it was very good. Our little grand daughter loved waiting for the buzzer to sound. We will certainly go again.