Food Hero - Basel

I came across this place by accident, the concept of many restaurants is very cool. Food: 5 Service: 5 Atmosphere: 5 Service: Dine in Price per person: CHF 20–3... read more I came across this place by accident, the concept of many restaurants is very cool. Food: 5 Service: 5 Atmosphere: 5 Service: Dine in Price per person: CHF 20–30 Parking space: Not sure

Today I got food poisoning from my order and this is not the first time but it’s definitely the last time im ordering from here, I ordered the gluten-free bun M... read more Today I got food poisoning from my order and this is not the first time but it’s definitely the last time im ordering from here, I ordered the gluten-free bun Mexican Hamburger and obviously the bread was not gluten free. Just do not put gluten-free options on the menu if you cannot make absolutely sure that it is gluten-free. This is not a joke or a special diet I learned on facebook this is serious, YOU are a serious health threat for people with gluten sensitivity. The box was marked with the letter G to indicate that it’s gluten free but it’s not. Food: 1 Service: 1

Ordered often, one of the sauces was regularly missing, but that can happen. In the last order, all sauces, including those that were paid for separately, as we... read more Ordered often, one of the sauces was regularly missing, but that can happen. In the last order, all sauces, including those that were paid for separately, as well as standard and extra side dishes were missing from the burgers. There was no response to a (very politely worded) complaint via email and a (very politely worded) query the next day as to whether it had been received, even after several days. Uh weak. One star, done Fööd Hero. Service: 1