Pizza Nova - Barrie
Pizza Nova
Description
In a city filled with dining options, one restaurant has recently drawn mixed feedback. Patrons have voiced frustration over poor customer service and miscommunication, particularly regarding incorrect orders and rude staff interactions. Many have found the pizza to be disappointing, with comments on burnt edges and an unappealing taste. However, not all experiences have been negative; some diners praised unique offerings like bruschetta pizza, noting its freshness and enjoyable flavors. Despite a few instances of friendly service, the overall sentiment suggests the establishment struggles to balance quality food and satisfactory customer relations, leaving many wondering if they’ll return.
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Feedback
I ordered through DoorDash and had to wait significantly longer than expected. When I called the restaurant to check on the order, the person who answered was very rude and informed me that they don't deliver to my area. They seemed to recognize the issue but did absolutely nothing to address it. There was a complete lack of communication and their customer service was extremely poor. The man I spoke to even hung up on me abruptly.
Damaged service by seller. extremely rude. one in eaten. the command has already been mentioned, and when he arrives to get the kerl, he does not say it. said: I would have the healthy sense to know when the pizza would be ready. he says he made the mistake of clicking on false symbol and the app says the pizza is ready. as on earth I would know when it was ready to eat. great sweat he ignored me and asked me to go. has not to behave the basic man
Food: 5/5 Service: 5/5 Atmosphere: 5/5 This restaurant offers an exceptional dining experience. The food is delicious, and the service is outstanding. The atmosphere is also fantastic, making it a perfect spot for dinner. With prices ranging from CA$10 to CA$20 per person, it's an excellent value for such quality. Highly recommended!
Ordered a pizza from here. We paid by cash. The delivery person said they didn't have change.... ended up paying 20% for a 2 second interaction. Rip off and unprofessional. Will eat out next time. Service: Delivery Meal type: Dinner Price per person: CA$30–40 Food: 4 Service: 1 Atmosphere: 1
