Reviews

Overall Total Score
3.2 out of 5
Good | 2472 reviews

What Hoyt Ryan doesn't like about Krystal:
1. Drive thru order not taken at the speaker. I waited a while and was told to drive around to the window to take my order. 2. Even face to face, I had to repeat my order multiple times to the cashier. It was still wrong. But food was hot. 3. Was randomly charged for a bag of ice. When I pointed it out to the cashier, she told me that they don 't sell ice. Well... 4. Instead of offering a refund, she asked if I wanted something else. Not really. I ordered what I wanted already. 5. When I said, Okay fine, small fry , she pointed out that the fries cost more than the ice. Okay fine, please just refund the ice. She thought about it and went and got the fries. Smh. What Jessica Edwards likes about Krystal:
Haven't been to a Krystal in years! It was just like I remembered! The customer service was amazing! Everyone was so nice! Got our food fast, despite it being busy. Love the decorations and artwork at this location! I'll be coming back again when I'm in the area. View all feedback.

Reviews from various websites

Menu
2.4 ★ from 13 reviews
Douglas
22.12.2022 - 18:13

It's 2 o'clock. the workers need 20/25 minutes to bring more food for preparation. we had the opportunity to wait in half an hour or come back. I think it shoul...

read more
Mara
22.12.2022 - 18:13

There are often only one or two employees inside, so even small orders can take one because and if someone orders more than one meal before them, they will wait...

read more
Marina
22.12.2022 - 18:13

On the way to another workstation that was stopped by krystal. car in front of us gets order and away. car in front of him still moves. lady goes in. the man co...

read more
Thilo
22.12.2022 - 18:13

Here's müll. it took an hour to get 12 burgers and I was the only person in the line. the customer service is terrible and will not go back.

Mark
22.12.2022 - 18:13

The absolute worst customer service ever! Food horrible. Service horrible. Do Not Go!!!!! It was an elderly lady that took my order very rude on the speaker.

The reviews for the restaurant were mixed, with some diners praising the food quality and excellent customer service, while others expressed dissatisfaction with the slow service and issues with their orders. Some customers reported long wait times, incorrect orders, and unprofessional behavior from the staff. However, there were also positive comments about the speed of service, friendly staff, and tasty food. Overall, it appears that experiences at this restaurant may vary, but many diners appreciated the hot and fresh food offerings despite the service challenges.

Top-rated
4.2 ★ from 10 reviews
Lafayette
19.06.2023 - 06:28

The staff was so polite. The lobby was really cute and was clean from what we saw from the drive-thru. The food was fresh and hot. The only complaint I have is...

read more
Maurice
19.06.2023 - 06:28

Haven't been to a Krystal in years! It was just like I remembered! The customer service was amazing! Everyone was so nice! Got our food fast, despite it being b...

read more
Hillary
19.06.2023 - 06:28

Was a vary long line with a long wait and when I got up to the window I felt like I was rushed and I hate when I go somewhere to spend money and it's like the p...

read more
Reese
19.06.2023 - 06:28

There is frequently only one or two employees inside so even small orders can take a while and if someone ahead of you ordered more than one meal, you'll be wai...

read more
Hoyt
19.06.2023 - 06:28

1. Drive thru order not taken at the speaker. I waited a while and was told to drive around to the window to take my order. 2. Even face to face, I had to repea...

read more
Int Restaurants
3.5 ★ from 2199 reviews
Jim
06.08.2023 - 13:52

This is without question the best Krystal's in Atlanta!

LiveAnd
06.08.2023 - 13:52

The food is delicious and the employees have excellent customer service skills!

Jessica
06.08.2023 - 13:52

Haven't been to a Krystal in years! It was just like I remembered! The customer service was amazing! Everyone was so nice! Got our food fast, despite it being b...

read more
lynn
06.08.2023 - 13:52

Omg.. they have completely rebranded the whole store! They have the coolest photo opportunities! I absolutely love their chili cheese pups. They have the peach...

read more
Restaurantji
2.7 ★ from 207 reviews
Sirved
3.1 ★ from 42 reviews
Restaurants
3.0 ★ from 1 reviews

Good Rated Restaurants near Atlanta

4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Atlanta, 3050 Peachtree RdGA 30305, Atlanta, United States
"Amazing food. Try the chef special sashimi"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Atlanta, 2637 Peachtree Rd. NEGA 30305, Atlanta, United States
"Great service fantastic eating and ambiente"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Atlanta, 500 Pharr RoadGA 30305, Atlanta, United States
"Manny was a great server and made the night extra special."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Atlanta, 1261 West Paces Ferry RoadGA 30327, Atlanta, United States
"As always, the service was excellent and the food outstanding!"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Atlanta, 3130 Piedmont RoadGA 30305, Atlanta, United States
"Great Restaurant! Great food! Great service! I would go back!"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Atlanta, 3400 Around Lenox Rd NE, Atlanta, United States
"The staff was very friendly I ordered the mother earth bowl and it was delicious! my mother got the Glow nut and said it was “very delicious. a little..."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Atlanta, 1441 Dresden Drive Suite 160GA 30319, Atlanta, United States
"Fantastic neighborhood restaurant. Great food and great service"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Atlanta, 1175 Peachtree Street NE, Suite 130, Atlanta, United States Of America
"Great food.. The Lamb Ribs are amazing"
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Atlanta, 573 North Highland Avenue NEGA 30307, Atlanta, United States
"Wonderful food! And Janet is our favorite waitress there"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Atlanta, 70 W Paces Ferry RdGA 30305, Atlanta, United States
"Love that the food,service drinks are ALWAYS par EXCELLENT!"