Images
ContributeReserve now
Feedback
Contribute Feedback What Jessica Edwards likes about Krystal:
Haven't been to a Krystal in years! It was just like I remembered! The customer service was amazing! Everyone was so nice! Got our food fast, despite it being busy. Love the decorations and artwork at this location! I'll be coming back again when I'm in the area. View all feedback.
What Hoyt Ryan doesn't like about Krystal:
1. Drive thru order not taken at the speaker. I waited a while and was told to drive around to the window to take my order. 2. Even face to face, I had to repeat my order multiple times to the cashier. It was still wrong. But food was hot. 3. Was randomly charged for a bag of ice. When I pointed it out to the cashier, she told me that they don 't sell ice. Well... 4. Instead of offering a refund, she asked if I wanted something else. Not really. I ordered what I wanted already. 5. When I said, Okay fine, small fry , she pointed out that the fries cost more than the ice. Okay fine, please just refund the ice. She thought about it and went and got the fries. Smh.
It's 2 o'clock. the workers need 20/25 minutes to bring more food for preparation. we had the opportunity to wait in half an hour or come back. I think it should be available at the weekend a 2/3th set of hands for atlanta traffic. I choose what I would have done if services were available.
There are often only one or two employees inside, so even small orders can take one because and if someone orders more than one meal before them, they will wait a long time. Eating is always good and hot and fresh and well prepped. she doesn't sneak.
On the way to another workstation that was stopped by krystal. car in front of us gets order and away. car in front of him still moves. lady goes in. the man comes in. I in the window and watch from the window that manager take a bag back, müll the pommes. a few minutes later a worker brings a bag with our food. 15-20 minutes later a hot bag with the same order, but the right order. we have halfway to work and there are burgers with ketchup, no cheese completely wrong. I called to let the manager know what we saw. they said they came back and give them hot and fresh. never want iever go back
Here's müll. it took an hour to get 12 burgers and I was the only person in the line. the customer service is terrible and will not go back.
The absolute worst customer service ever! Food horrible. Service horrible. Do Not Go!!!!! It was an elderly lady that took my order very rude on the speaker.